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January 2024 by Tess Glenn
Always helpful
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January 2024 by Edie
Ian was patient, efficient and friendly. We went in close to closing time and needed a line added and he got us taken care of. Great job.
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December 2023 by Steve Ashmore
Always helpful employees, well stocked, and inviting
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November 2023 by J R
Nicolas got me in n out before I knew what hit me. Bam! You're all good :-)Thanks you guys for the amazing team work.
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September 2023 by Jonelle Edwards
Nico was absolutely 10/10 he helped us find the best deal for switch over. He was very personable and found the best option for our family!
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August 2023 by hockeyman50
Younger dude was very welcoming. Older dude was very standoffish about my questions. Ended up walking out with nothing because of this.
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July 2023 by Darlene Mckeon
Very pleasant and patient staff. I didn't get his name, I was preoccupied. Thank you again. I'll be back......
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July 2023 by Regan Frizelle
Very disappointed in the Company and how they are forcing people to go digital or pay a $5 penalty for paying in cash now. So for now on you gotta add that to your bills is just crazy....
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May 2023 by N M
Twice now, this team has given me the "Sprint Customer" treatment & is totally useless when it comes to simple tasks such as swapping out SIM cards or obtaining a new phone through Assurion. Avoid this store at all costs.
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April 2023 by Williamston
Excellent service team. It was my first experience with T-Mobile, and it was excellent, and they were very patient, and communicated every step of the way. Great experience!
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April 2023 by Alicia Csati
The Mary Esther store is beyond amazing. I had some serious issues happening and they were kind and didn’t give up on me!! If you have issues don’t call customer service; come here in person. They know what they’re doing. Very thankful!
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April 2023 by fabienne myrthil
I have been having very bad experiences with sprint billing. I added a line had the representative write down the amount I will pay monthly, every month they over charged me. They gave me a free IPad in a plan with a lower bill. That was a lie. Sprint/ T-mobile are scamming people.instead of been 129. 50, it became $139 , $168…..when I called for adjustments the representative cancelled both the 360 protection plan I had on my 2 phones even though I requested for only one to be cancelled. I found out today when I filled a claim for a cracked screen on one of the phones. Sprint/ T-mobile refused my request to audit the call to hear when I told the representative that I need to cancel the insurance on one of the devices.
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April 2023 by Joan Nameth
Destin is a top flight person, very professional, and quite the instructor, you have a star on your team. I understand everything completely. Thank you
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March 2023 by Maddie Queen
Destin was the gentleman who helped us and he was wonderful. Highly recommend TMobile. Thank you ?
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March 2023 by Mary Ann Greene
Our experience with T-Mobile one of the best experiences we have.had with any sales reps. Our sales rep was Simona, she was very informative about everything, had answers for all questions we had as well as making sure we were able to receive the best package and promotions that fit our needs thank you Simona for all your help! Very much appreciated! You are so lucky to have ger!that future needs
