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September 2023 by Renee Mayne
Best place to take your vehicle, hands down! Always polite, professional and I know our cars are in good hands!Sick to hear that they will be closing soon. A great auto service to our community will be very, very missed. :'(Services: Carburetor cleaning
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May 2023 by Julie Rauster
One thingI can say is that Richard Tona is a honest man and is willing to help you. His integrity is with merit and he reminds me of how I was raised Your word is your bond. It was a pleasure doing business with Tona's. All I can say is Thank you.
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May 2023 by Joy Fiske
Service excellent. Very friendly and helpful.Agree w/ 4.4 rating but I give it a five. Thanks again for your help.
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April 2023 by John Perry
Did a great job went over and above on service. Work was fast as well as quality job!!
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January 2023 by Kia Rose
I'm absolutely disgusted with customer service. Had no regard for people of color
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January 2023 by Marjorie Corlett
We took our son's car in for a bumper replacement. Richard Tona was very accommodating. We walked in with no appointment and he saw us right away and gave us an estimate on the spot. He was also able to start the work the next day, which we really needed. And it only took 4 days to finish -- really 2 days because the other 2 days were holidays and the shop was closed. The work was done very well and the cost was reasonable (and there were no surprise cost additions beyond what was on the estimate). We highly recommend Tona Auto & Collision Center for a very professional job.Service: Body & Trim
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November 2022 by Samantha B.
Very rude customer service. They definitely take advantage of women at this location. Work on your rudeness
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May 2022 by Christen Denise
With the history of high reviews this place has, I am extremely disappointed with my recent experience with Tona automotive. I was involved in a mild fender bender and my coworker recommended this establishment. I brought the vehicle to the owner the day the accident happened and he expressed that everything should be fine, the fix will not be too bad so I prepared to use them. The owner called next day, I believe, and said can you bring it back so I can take my own pictures to get my estimate ready to send to insurance. No problem, I emailed him my insurance estimate, my husband brought the vehicle and said Tona was getting the bumper piece ordered everything will be ready to go. Several days later, Insurance wanted a day that I will be leaving the vehicle at the shop in order to arrange my rental car. I called Tona and said, can I bring the vehicle the next Monday May 2nd? He said yes Monday is great. I took the time away from work and had family follow me in dropping off the car, bring me to Enterprise, get the rental blah blah..All will be great, we were very happy to find such easy going staff. At 11am on that Monday Mr Tona called and said this is beyond my scope of work, won't be able to match the color, etc that he declined to do the job....I said I really wished you could have told me that in the two visits we had prior before I agreed to drop the vehicle off....Especially in this climate of part shortages and limited availability at other shops..I would have never arranged a rental car, I would have simply shopped around some more...I asked who do you recommend I use? He said anywhere, call around, there's many. My jaw dropped at the lack of concern he showed regarding his moment of unprofessionality with us. To end the story, I called several other shops who said they were not taking any new jobs till July. We found one who could get to the job within 2 weeks. We did not have a reasonable experience with this place, hopefully you will..
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February 2022 by david Bobst
Car was towed there and they never called back
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December 2021 by Bryan Phipps
Shop manager shop manager was very professional very courteous very explaining to me about the procedures on my car how long it could take when they finished my car it look s fantastic very pleased with the work thank you very very much for everything you've done to my car I hope that I have no more accidents and thank you again for very professional workService: Body & Trim
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December 2021 by Edward Ellegood
Nice folks. Quality service. Always helping my mom with her car issues.
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December 2021 by Danny Salisbury
My uncle tona is awesome and treats everybody like family
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August 2021 by Jenny Holland
I received top notch service! They even went a step above. When I picked up the car, it was fully detailed. Not only was my car fixed to perfection, the excellent customer service and followup was amazing!! I highly recommend Tona's and will be back.Services: Body & Trim
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July 2021 by Alfonso Maldonado
Start by saying they tow my vehicle and they refuse to delivered at home, instead they park it in their yard adding storage fee to the bill. Not very cooperative with me or Geico plus nasty attitude over the phone. They are not going to have any business from me or references at all. Avoid or at least be skeptical of this co.
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June 2021 by Debra Jones
I trust Tona auto care. I’ve used to them several times and was treated with courtesy and respect and received a great job on my car.Couldn’t ask for more!
