Dollar General Freeport offers everyday essentials at affordable prices from right around the corner. The store provides everyday low prices on frequently-needed items. However, the store is often badly understaffed, which results in numerous problems like pricing not being updated and merchandise being very low or out of stock. Despite this, many employees are noted as working very hard. Reviews highlight that the store can be one of the most organized, and the management is described as phenomenal, friendly, helpful, and attentive, going above and beyond. Great customer service is mentioned, with staff being quick and helpful with tasks like FedEx returns. Customers appreciate the team's amazing attitude.
Staff was friendly and eager to assist and the store was clean and tidy
March 2025
Frustrating experience trying to leave a return for FedEx pickup. Ling line, one clerk. They can only take a limited number of packages (measured on shelves high) per day. Seems ridiculous. Couldn’t take ours. Had no idea if a closer store could take it. Clerk was nice enough, not her fault.
October 2024
Racks and large carts of boxes of product that had not been unpacked made it impossible to get to the items I went there to purchase. Left empty handed.
