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May 2023 by Glenn A.
Store seems fine like any other Publix. I waited at the deli for a sub for 10 minutes while the guy in front of me was ordering his sandwiches. I was the only other person in line. The 2 sandwich makers switched sides and the other person started chatting with other associates behind him. Then another customer walks up and orders a sandwich when I was waiting the whole time. I suppose being polite and waiting patiently doesn't get you anywhere here.The associates were just standing in the back talking and doing nothing. They don't care, but I won't be back. I wasted 10 minutes and still had to go elsewhere for food.
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May 2023 by Laura Lutker
Love Publix.
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August 2022 by Michel Spencer
Incredible Selection! Freeport FL
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August 2022 by Maurine Brackin
My home is in Alabama but we have vacation home on the Bay. I shops at Freeport store and it’s the best. The associates are so very friendly and helpful.The always have everything I need.Thumbs up for the entire store!
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July 2022 by Brandon Mallory
This place is so bad it honestly shouldn’t considered a Publix. By far the WORST Publix deli in the nation. Between constantly getting online orders wrong and the nasty poor excuse for a sub counter it’s ridiculous. Management doesn’t seem to care about either when it’s been brought to their attention.
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July 2022 by Christie G.
The store is great, the pharmacy absolutely is the worst! I dropped off a prescription that was for a 90 day refill, they told me it was ready, I drove there with gas at almost $5 a gallon only to find out that in fact it was not ready! They've handed it out piecemeal never filling the 90 day prescription. When I called to ask about it the technician hung up on me, then they wouldn't answer my phone, then I called from another number and miraculously they answered. They proceed to tell me that they don't feel 90 day prescriptions but they didn't tell me that when I dropped it off or when I picked up my partial order. Extremely poor customer service!!!!!
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June 2022 by Pete Jackson
I find the staff at this location to be friendlier than at other locations. That’s saying a lot considering I have never had a bad customer service experience at any of the Publix I’ve been to.
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March 2022 by Ted Brown
absolutely outstanding grocery store EXCEPT it needs a LIQUOR Store!
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February 2022 by Ron R.
Forget online curbside pickup. Instacart adds 25% to the already high Publix prices. Plus Publix did not take notice of the $8 coupon they gave me and never answered my email complaining. Instacart of course denied all responsibility.
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December 2021 by Erin Nicole
This is a few days late, but Molly (pretty sure that's her name) was so incredibly helpful with a prescription that I needed filled. She went above regular customer service and really helped me figure out what I needed. It was so very nice to know that there are people out there that do care and take that extra 5 minutes to be thorough. Thank you so much!
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November 2021 by Erin N.
Thisbreview is for a lady in the pharmacy. This is a few days late, but Molly (pretty sure that's her name) was so incredibly helpful with a prescription that I needed filled. She went above regular customer service and really helped me figure out what I needed. It was so very nice to know that there are people out there that do care and take that extra 5 minutes to be thorough. Thank you so much!
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July 2021 by Valerie D
Awesome staff and attentive and kind. Always goes above and beyond to handle business professionally and with kindness.
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July 2021 by Sally Osborne
As pharmacies go, they're not bad. Like any other you may have to wait for a little bit to get your prescription filled but most of the staff are very helpful and pleasant.
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July 2021 by John S.
It's the friendliest Supermarket that I have ever been it. Extremely helpful baggers, cashiers, stockers and dept. managers.
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June 2021 by Angie King Hogeboom
Marianna (not sure if that’s the correct spelling) was such a delightful young lady!! She bagged my groceries and made small talk with me while my cashier didn’t say a word (except to a man she knew) and huffed and puffed while scanning! She was awful but the bagger was fabulous and earned a $10 tip that I had to insist that she take from me!!