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August 2024 by Taylor Reynolds
Fast and friendly! Five star experience. As a local home inspector in the area, they make it easy to drop off packages quickly.
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August 2024 by Patti Mumford
What great customer service. I needed assistance with a package that needed to be returned to sender. The gentleman was so nice and took care of the details. A customer for life….. big thank you.
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July 2024 by Harold Mounts
I came out to ship an electronic device I really wasn't for sure how appropriately pack it in a way to guarantee that I wouldn't be charged a considerable amount if it were to break during shipping I let the employee know they alleviated all of my concerns and packed it in record time I will definitely be coming back for any potential future shipping needs!
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July 2024 by Donna Burns
My 'go to' place for shipping. The owner is very helpful. He goes out of his way to help you with your shipping needs. I am always in and out of there in just a few minutes. They take customer service to the next level! Highly recommend this small business in Fruitland Park, FL.
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July 2024 by James Zarlengo
It is my pleasure to write this FIVE STAR rating relating to my outstanding visit today, to the Fruitland Park Pack and Ship location on Dixie Avenue, in Fruitland Park.
I had an eBay return to make and some confusing computerized instructions which I downloaded to tell me what to do. I'm accustomed to shipping things, (having spent over 20 years in the military, and then in business), and many experiences shipping and receiving things locally and abroad for my personal and business needs. I try to avoid the computerized corporate confusion that seems to surround us these days. What a good feeling it was to learn about this place.
At first glance, it seems simple to just send something off, but there are lots of ways to get it wrong. There's nothing worse than missing a deadline by have something delayed by a wrong choice at the Post Office, (those people are supposed to work for us), or some Corporate shipping office. I've experienced the hassle of a broken item, poor choice in labeling, wrong box, wrong size, wrong packing, wrong company, wrong shipping option, insurance issues...(not to mention customs, and other restrictions). It's true that computers have sped things up, but there is a very practical side to getting a box shipped, and that has never changed.
One thing I've learned over the years, is that with FedEX, UPS, USPS, and all of the independent shipping companies, there are many, many more pitfalls and loopholes than you could ever imagined. I know, because I've learned the hard way. Reading the set of eBay instructions, with a simple return in the same box the item came in, are there mistakes you can make? Yes, there are. There are as many ways to get it wrong as to get it right.
So, all I really wanted today, was peace of mind. Drive up to a place with this box. Hand it to someone at counter who understands the drill, hand over the instructions, get a receipt, and leave knowing it was completely handled, professionally, by someone who knows exactly what to do. That's what I got today. Peace of mind.
I found this place by reading reviews. I always ignore reviews that are clearly written by whiners and trouble-makers. I pay attention to the reviews written by people like myself who understand that we live in a complex world, but that there are people who understand how to simplify it for us. People who are looking for competent, well-intentioned business owners. When I find a place that is truly extraordinary, I write a review about it.
As soon as I walked into Fruitland Park Pack and Ship today, I knew that I had come to the right place. Looking around, it's exactly what a shipping office should look like. Work tables, great supply of boxes, packing materials, tape.
The owner was clearly busy, but absolutely attentive to me as a customer from the moment I came in. Highly professional, personal, very experienced (many years and hundreds of parcelss through eBay alone) - this is exactly what I was looking for. Good listener, expert communicator - a very sharp guy who has built a company around the idea of shipping and receiving items for you, beginning with your cardboard box, and moving it though this vast computerized network of trucks and cargo planes, so that it can reach someone else safely and efficiently.
Even with all of the the other choices out there, with the shopping mall style corporate-looking offices available, Fruitland Park Pack and Ship is the one to choose. Even if it's an extra few minute drive, it's worth it. Plenty of parking and absolutely the best service you can get.
I think it's important, in this complicated world of ours, to highlight the businesses available to us, with services we need but which are hard to find. Beneath the Corporate world, there are still tremendously valuable small businesses that are a pleasure to work with, and w
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July 2024 by Rosanna Alonso
I’ve been here a couple times and have been very satisfied with my service. The people are very nice and Take care of you right away. Great place to go to ship Items and also great place to get car parts.
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May 2024 by Nik Ritter
This place is amazing and the owner is super accommodating and polite. He went out of his way to help me. I definitely will be using them for all my shipping needs in the future.
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May 2024 by Gavin Robinson
Fast, efficient, and friendly customer service. If you gotta ship something out might as well take it here
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May 2024 by Julie Summers
A little late with my review but want to share my experience with this small business. Great and friendly service by the owner. I was in and out in less than two minutes. We all need to support our local small businesses. I will definitely use this service whenever I can. Thank you!
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March 2024 by A F
I will never go anywhere else. Owner was super nice and I was in and out in seconds. Thank you so much!
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March 2024 by Forrest Jerkins
Very convenient location and no waiting. Looks like they are well stocked with moving supplies.
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March 2024 by Tazz Tazz
Excellent customer service!!!! The gentleman came to my car and carried my package in and found me the right size box and packed it himself. I really appreciated that!
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February 2024 by Drew H
Very Fast and Convenient Highly recommend!!
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February 2024 by Tom Soldner
Had to ship a computer part, box was open had a prepaid shipping label. I was in and out in 60 seconds super quick and efficient
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January 2024 by Jeff K
Very informative and professional.
