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September 2025 by Mary Yatsko
I have used M&S AC for the last four years and have found them prompt, courteous, competent and reliable. When the job is finished the technician explains and can show you what he has done for the AC unit.
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September 2025 by Sonia Semans
M&S is always professional and quick to respond. Chris arrived promptly and he did an excellent job trouble shooting the problem.
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September 2025 by Barbara Keedwell
Patrick was extremely helpful!!
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September 2025 by Shawn K
I had an outstanding experience with M&S Air Conditioning from start to finish! Anthony, my salesman, was incredibly knowledgeable and took the time to explain the entire process of replacing my old 2.5 ton single-stage builder grade AC with a new 3 ton Ruud inverter system. He made sure I understood why this was the right choice for my home, answering all my questions with patience and clarity. His professionalism and expertise gave me confidence in my decision. Additionally, Anthony provided a very generous veteran discount, which made the process even more exceptional.
The installation team, Alex and Evan, were equally outstanding. They were friendly, courteous, and took the time to explain each step of the installation process as it unfolded. When an unexpected issue arose requiring an important decision about my home, they patiently allowed me the time to make an informed choice without any pressure. After the installation, they went above and beyond to ensure I fully understood how to operate and maintain my new system, demonstrating their commitment to customer satisfaction with impressive attention to detail.
The new Ruud system is a game changer. It’s efficient, quiet, and perfectly suited for my needs. As my first major purchase after eight years of living in my home, I couldn’t be happier with the overall service from M&S Air Conditioning. From sales to installation, the team exceeded my expectations. I highly recommend Anthony, Alex, Evan, and the entire M&S Air Conditioning team for their top-notch service!
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September 2025 by Lawrence Mayer
Technician was friendly, knowledgeable, and efficient. Marc was on time and thorough
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September 2025 by Michael Dobbs
Called M&S air conditioning to schedule my 6 month maintenance schedule. Got connected to their automated call center. This was not my first time using M&S air conditioning. I was surprised that the automated system had all my points of contact information and to include address wrong. Needless to say, I’m not a fan of M&S air conditioning using an automated system. Furthermore not sure why I had to contact M&S air conditioning to schedule my 6 month maintenance schedule. When in the past, M&S air conditioning would connect me.
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September 2025 by Stacy Adams
Great service! On time, friendly and courteous techs, can’t say enough good things about this company.
What I like the most, is that when someone has to come out for a service call, they notify you when they’re on their way and a picture of the guy coming out!
Highly recommend them
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September 2025 by Gary Schermerhorn
Patrick explained everything well and recommended part replacement. Very professional and excellent product
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September 2025 by Jeff Hahn
Patrick did a great job
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September 2025 by Eugene Hall
Extremely professional and courteous as
Well as friendly.
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September 2025 by Allen Rodesky
Highly knowledgeable and personable tech. Explained everything very well.
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August 2025 by Cherie Markham
The technician did a very thorough job. He answered all my questions and even put me in touch with M & S Plumbing to help with another problem I am having. I am very happy with my association with M & S.
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August 2025 by Mike Shelby
My neighbor was getting her package unit installed, I did hvac for 25 years. So I came over and talked with the guys Jacob and Cody, I was very impressed with their knowledge of everything they were installing. Their work came out amazing, if I ever need an ac I’ll be calling M&S!
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August 2025 by Charles Eiszler
Tommy Whitehead performed an inspection and cleaned coils in the outside unit as part of regular maintenance agreement.
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August 2025 by Laurie Schatzberg
Routine maintenance. good communication from the tech. Polite, friendly and most importantly - skilled! Be careful when you call them. The first voice you will hear is actually a bot. Their butt needs some work. Interrupt her and just say you wanna speak to a person.
