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“Great experience from initial contact to signing a contract. Ginger and Wyatt were very pleasant to work with and so helpfull through the whole process of deciding what size unit to use.”
“It was very easy to get a unit with Smart Stop Self Storage. I spoke with Yizza over the phone first and she explained the entire process to me and answered all my concerns. When I went onsite, Jolene helped finished setting up my account and confirmed everything Yizza explained. She even gave me a temporary lock to use until I was able to move my belongings in and secure my own lock. It was a very quick and easy process! Thank you Yizza and Jolene!”
“I have rented from this location before and I used this location again because of the staff. Sydney is amazing to work with. She answered all of our questions and worked with us to get the right equipment needed for this move. Jamie is also outstanding and fantastic to work with and she even remembered me from our last rental which was almost 3 years ago. Both of these ladies are always extremely helpful and also happy to help you. Their customer service is the best!”
“I enjoyed the fact that I was able to rent my storage unit all online. When I did have a question, they quickly got back to me. I am extremely happy with this company.”
“Moved last week. Racing around trying to get things done and lost my keys... Terry gave me a ride home after returning the Uhaul rental. Absolutely genuine service. Thanks!!!”
“This is a easy to find Penske U-Haul rental dealership. It is on 441 South and villages. The one problem I have is when we went to return our truck, the store was closed prior to the closing hours. The store is not open at all on Sunday. This makes it inconvenient for returning trucks when moving on the weekends, which is the most common time to move in my opinion.”
“We rented a 5'X8', one way. Employees were friendly & hooked up the trailer, checked lights, etc. However, it was obvious we needed a drop down hitch & he never mentioned that to us.Someone who does not have trailer towing experience would not have known this. We had to stop at another location to purchase what we needed. Thankfully they had one (Shout out to ACE Hardware in Wildwood!). We then had to unhook the trailer & make the corrections in the parking lot of the place we purchased the hitch from! Not a huge deal for us, but for some it would be.Also, this particular trailer did not have any lifting mechanism on the tongue, making it difficult to lift on & off the vehicle. This would create a big problem, if loaded while not attached to the vehicle.Future recommendations: Provide hitches & balls for rent or sale. Or at least inform the customer they need a different set up.”
9:30AM - 5:30PM
1520 US-441, Leesburg
Truck Rentals
“Just picked up a uhaul here! We had a horrible experience with Budget rental down the road and needed a moving truck with no time to spare. We were so happy to find this Uhaul! We saved over 300 dollars going with this location over the Budget down the street, and were able to reserve some dollies and other equipment as a result!I did the online checkin and I have never had a rental process go so smoothly or easily, start to finish. When we went inside to pick up the keys, the gentleman who helped us was so incredibly kind and friendly and helpful, and made the process so fun and easy! I HIGHLY recommend renting your uhaul from this location!!! Best rental experience ever!!!”
7:30AM - 6PM
US-441, Leesburg
Truck Rentals
“I made the reservation online Saturday night and arrived at this location on Sunday at 0900 hrs. when they opened. I was greeted in the office and after giving the employee my name he had the truck that I reserved ready for me. The truck was clean and well taken care of. I returned the truck and after getting my recipt, there were no additional fees than what was quoted during the reservation.”
“Quick, easy and affordable. Car was clean and smelled good. Was able to drop off easily after hours. Staff was helpful at pickup however I was asked for 3 forms of id which I was lucky to have. Not sure why that happened and I don’t think it’s something that happens to everyone. But that would have been a bummer.”
“Hands down, this is the best place to rent a uhaul. Bryson was so friendly and answered all my questions. Definitely recommend this place. Awesome customer service!”
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“Moved from FL to MD. Requested a 16’ truck and the day prior to moving, I requested a vehicle trailer. Had everything I needed by 10 am. They were professional, knowledgeable and helpful.”