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November 2023 by Lorenzo Gaskin
Good honest people!!!! Go there and you will see what I'm talking about.
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November 2023 by Arthur
Charged me $110 for a $7 part.Also they called me back to argue with me about my review being so low.Poor Quality customer service 1 star
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September 2023 by Jeffrey Wright
First off I know people tend to read the first line of reviews, so very happy with Five Star!. We took our 04 Explorer there because I was getting a flashing "OD Off" light, which is indicative of a transmission issue. I also read a PCM code that indicated a shift servo fault. They checked the servos and they were working so the initial thought was perhaps a transmission fluid change may solve the problem, then they dropped the pan. Inside was metallic debris indicating a more serious problem and they recommended transmission swap. This was performed and the vehicle is working great again. The nice thing was they did not go right to transmission change without considering other, less-expensive options first. Obviously once the debris was found they did not proceed with a fluid swap; they did the transmission swap. Very pleased with their approach to the issue and the resolution. Will definitely go there again.Service: Transmission
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August 2023 by Derek LaFlamme
Came in for a driver's side axle replacement. Slightly more expensive than average, but they are timely and do a good job. They even torqued the lugnuts properly, when most shops just crank them on way past what they're suppose to be.Edit: Roughly two weeks later, I go to change the axle on the other side, which they didn't tell me was going bad (probably didn't check) and realize that they seemingly tried to jack up or lift the vehicle by its aluminum skid plate, instead of the actual jack point, and bent the heck out of it (pictured). When I pulled the other axle out, differential fluid should have leaked out, but it didn't, which tells me they also didn't top the diff fluid off after replacing the drivers side axle.
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August 2023 by Mo Et
I had sudden problems with my PT cruiser on my way to Arkansas. I called them and they squeezed me in their tight schedule and they checked and fixed everything for my car and now it runs even better than since I bought it.Thank you very much for your professional welcoming and professional technician and an extra thanks to him because I put the batteries in the remote now it's working.
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July 2023 by Mariko Y.
I am beyond relieved that I discovered this establishment two years ago while visiting from Hawaiʻi. When I shared that I was interested in a new transmission and other work done, they gave me honest and transparent feedback (after doing a complete diagnosis) saying what I wanted done was not necessary; to save my money; and commented that there was a lot more life to my 4runner. I was astounded with that open and honest feedback because everytime I have taken my car to Toyota they kept trying to upsell me on repairs that would have cost triple what Five Star would charge. As someone who regularly maintained my vehicles I am acutely aware that after getting my car serviced there will always be a high probability that something else will fail especially with electrical parts. Needless to say, this business always provided me with transparent feedback on what needs to be immediately addressed; what can wait; and/ or what other options I have. This is why each and everytime time I am in Florida and my 07 4runner needs some TLC I will always bring it here. This summer was no different. I just picked up my Yota and am beyond happy with the work done (that Toyota two days prior failed to address) at the most reasonable price.
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March 2023 by Oliver O'Riordan
Extremely satisfied! And would recommend this company to anyone needing honest, high-quality vehicle repair. They run a very tight shop from the office personnel to management being available on two different occasions to discuss with me in detail as to what was going on and the best route to take to resolve the issues on my vehicle. Repairs are done! Price was right! They have a pretty cool system of giving you a list of things that need to be done and you can get them done according to your budget, which is my case, I got some things done, and I have a few more Things for them to wrap up. Again, overall five-star experience. Looking forward to continuing to do business with this company on all of our vehicles and I will recommend to friends and family.?????
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March 2023 by T. Rentas
If you just moved to Florida (like I did) and you are looking for a reliable, good and HONEST mechanic.....THIS IS THE PLACE!!!!I moved to Riverview and since moving to FL the cars (Ford and Dodge) have been giving me a lot of problems.I saw a couple of mechanics and they all made it look like the engine problems was horrible!Bottom line: Five Star is honest and they will charge/fix what needs to get done. Not what they want to fix to charge you a lot more than needed it!!!!Five Stars thank you!!!! But I really hope I don't get to see you again ? but if the cars start giving problems, was m definitely going back!Services: Auto battery replacement
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March 2023 by Calvin Johnson
Been going here for YEARS, no issues. Honest, timely and dependable. Rare traits for a mechanic but Five star got’em all.
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December 2022 by Trusted Cabby
This is absolutely the best mechanic in the whole of Tampa Bay area. We use Five Star for all of our fleets needs. They give us quality and fast service every time. Our vehicles are always up to date with maintenance! We just love this whole team and we couldn't have asked for a better place to service our vehicles!!!
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December 2022 by Chromata Artistry Studios
We just picked up our vehicle from Five Star and after dealing with 3 other locations that misdiagnosed our vehicle, Derrick and his team restored our faith in mechanics. They replaced our transmission and completed some a/c repairs and our Mercedes is running like a beauty!!!! They are very knowledgeable, they explain everything thoroughly and provided us with fast top notch service! Five Star will forever be our mechanic!
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December 2022 by ERICKA WALKER
We have been satisfied customers since Jan 2019. The latest service performed by Five Star was to replace our truck battery, water pump, spark plus and serpentine belts. They have proven to be an honest and reliable company that keeps our cars running great! 100% Perfect Service!!!Service: Auto battery replacement
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December 2022 by เด็กหญิงปุณยณัฐ กลางเสนา
Great service. They take the time to explain things to you and are up front about what needs to be repaired and what can wait.
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November 2022 by J.P
I took my chances and randomly picked Five Star to get my vehicle checked... and hit the jackpot! Knowledgeable, professional, straightforward, and dedicated. Hard to find these days.
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August 2022 by Odell Mitchell
Very professional and does very great work also very honest ? ?
