The AT&T Store in Greenacres is a reliable destination for customers seeking phones, tablets, smartwatches, and various connected devices. They offer flexible wireless data plans, including prepaid options with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide AT&T 5G service at no extra charge. Customer service is highlighted in several reviews, with employees like Paola and Jessica receiving praise for their helpfulness and friendly demeanor. Paola went above and beyond to assist customers, working to fix issues with their devices before suggesting upgrades, which left many customers feeling satisfied. Mio also received commendation for her knowledgeable support during phone upgrades. However, not all experiences were positive. Some customers reported dissatisfaction with the activation process, claiming they were misinformed about services and directed to corporate stores unnecessarily. Despite this, many customers express appreciation for the overall service and recommend the store for its helpful staff and straightforward processes. Overall, the AT&T Store in Greenacres is recognized for its supportive customer service, though improvements in certain areas are suggested.
very good attention from the staff who works in this store. fast, friendly and professional
January 2024
Jessica is very professional and very friendly and helped with the frustration of losing my phone by giving me the offer of having a new phone, delivering mine, an offer that seems excellent to me.
November 2023
Jessica was very helpful and made my life so much better when she helped me get my new phone?
