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November 2023 by zachary brown
Very professional and very quickly to return my vehicle in a good timely manner. ??
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November 2023 by Heather Sagesse
This was our first time using Autonation Collision after I was rear-ended. They did a great job and only took a week, even after finding more damage. I also appreciate John that works with Travelers keeping my husband and I updated. The car wash was a nice extra. Thank you for making my car look great again!
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September 2023 by Christian Flierl
My truck sat at this body shop for 2 weeks before they decided they didn't want to work on it due to some aftermarket modifications I made to it like a front bumper, nerf bars, wheels and tires. Once I had it towed to another body shop the was completed in 2 1/2 weeks. AutoNation also told me I needed a new wheel but as it turns out, I didn't.
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August 2023 by Louise M.
Excellent service. Fast efficient and complete. Highly recommend this business. Kept me informed every step of the way.
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August 2023 by Dawn.
We were very pleased with our experience at Auto Nation. Our service guy was John and every time he said he would call with and update he did. Everyone was always helpful and pleasant and most importantly they did a great job.Services: Painting
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July 2023 by Aubrie R
Great staff. Super nice and friendly. They did a great job repairing my bumper after I had a hit and run on my car. Everyone was easy to get in touch with and communicated well with me on time frames and what was going on. Hopefully I don’t need them again hahaha but if I do, I’ll be back.
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July 2023 by marcy grafton
My car was brought in June 5th the adjuster went there on June 12th! Was a handed a business card by Pete saying my vehicle wasn't there. All the time it was sitting there. A mickey mouse operation they have going on.
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July 2023 by Robert Perez
Horrible customer service. They had my vehicle for 2 months. They delivered my vehicle with numerous areas damaged while in their care. All of the trim around the windows are now tarnished due to something they used during the repairs. The rear bumper cover they had replaced was delivered with a large gouge in the paint, & my rear seat has a grease stain which was probably caused when they stored parts inside the vehicle. The shop manager & the estimator agreed to address these concerns, but never followed up with me and after numerous attempts to get my car in the shop i was ignored and calls nor emails were ever returned. One last thing, as if the previous wasn't enough. At the beginning of the repairs i had requested an out of pocket estimate to repair the front bumper cover. After numerous request i finally got the quote from the manager which i found excessive. i asked if there was anything she could do to lower it to $600 due to other financial responsibilities i had. i informed her that if she could not meet that request to refrain from doing the work. On the day i picked up I found out the work was performed without my authorization in the amount of $700+. Please beware, don't allow the big name Autonation fool you.
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June 2023 by lisa ruggiero
The shop manager was great and had the experience to diagnose the problem & fix the damage within a few hours. He went out of his way to see if it could be fixed without ordering all new parts. The staff was friendly and didn’t make me feel like an idiot for being one of those woman whose dad always took care of car problems. The lady at the front desk knew her job well and was really nice even as she juggled a bunch of customers. I’m so glad my neighbor referred me and I just referred my mom.Service: General repairs & maintenance
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May 2023 by Tammy Rickett
The work was great. The clean up is horrible. The don’t even clean off the inside after they are done. I was offered to bring my car back for a free detail. When I picked up the same stuff was in the same spot. They even got it in my granddaughters cup holder for her car seat and didn’t even clean it. Horrible don’t go thereService: Body & Trim
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May 2023 by Sergio Martinengo
I've always said that customer service shouldn't just be a department, it should be the entire company. And that's what I got when I took my daughter's vehicle to your body shop. Not only did they do a great job repairing the damage to the vehicle , but everyone involved, from the manager, techs, front desk and special kudos to the service advisor assigned to my job, Rafael Malvarez. He was highly proffesional, kept me informed of the progress and delays on the job do to some parts that where hard to get. In today's world it seems that incompetence and poor service is the norm, so it's highly gratifying when you get top notch customer service. Keep it up guys. Thank you
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April 2023 by Nedjy M
Rafael did an amazing job keeping me updated with the status of the car. I got my car back in a timely manner and they did an amazing job. I needed to get the front of the car fixed related to an accident and it looks brand new again.Services: Painting
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March 2023 by Amal Khanna
Great work done on my car, Pam was great with taking care of the insurance and John did a great job on repairing my car!
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March 2023 by Barbara S.
This body shop was in network with my insurance company and also the closest. As soon as I walked in, I was waited on, no appointment. I emailed John Colon, the manager, my insurance appraiser's paperwork and he told me he would call once the parts were in. He walked me through the steps, including rental car process, and the morning I brought my car in, I was given a ride to the rental agency. John called me with updates and even had the car ready a day ahead of time. Now, this is where their service went above and beyond. Before the parts arrived, my car wouldn't start. He actually came to my house, gave it a jump and I went to the auto parts store and got a battery!!! She yeah, I would definitely recommend Greenacres Autonation Collision.
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February 2023 by Ana Blasko
Amazing, how organize they are. Very professional and nice. By the time we were done dropping of my daughters car. Someone was outside steady to drop us off at Enterprise.??
