It used to be good when it was Sun Trust. But since it's been taken over by Truist, you would be hard pressed to find a worse bank. I wish I could give them zero stars. Good luck talking to customer service, it's all done overseas.
February 2023
Bad customer service I think they should shut down this place because they way they treated customers is not good at all
February 2023
This Bank Truist bank has horrible service, I requested a simple letter when my account was opened and they charged me 30.00 dollars and after 3 day still waiting , I do not recommend any customer to open account with Truist bank,Better Wells Fargo.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.