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October 2023 by Susan B.
I've been using them for my prescriptions since moving to Wellington in 2004. I realize that every business is understaffed so I am always kind and respectful to workers. However, I havereached my patience limit with Walgreen's on Forest Hill. It takes many hours for prescriptions to be filled that are called in by physicians due to a patient's acute illness. The pharmacy hours there are VERY limited; it closes at 6pm on Saturdaysso don't get sick on a weekend. You cannot get a new script filled there in less than 10 hours. Many times the drugs needed are not available. I had to go to Walgreen's on Southern to getPaxlovid and other common medications for Covid two weeks ago. It is not unusual for monthly refills to be held up because there is no stock on medications. I don't know if this pharmacy is just particularly poorly run or if corporate dislikes Wellington. Other branches seem to have stock when Forest Hill does not. Forest Hill by the mall is very busy and I do not believe the employees are necessarily to blame for for the service issues. I assume the pharmacists are overworked, not inept, Management needs to be changed, retrained or given additional help, This store's pharmacy, sadly, has a less than desirable reputation...deservedly or not.
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September 2023 by A S.
DO NOT FILL ANY PRESCRIPTIONS HERE. The pharmacist MARGARET PETER is incredibly rude and unprofessional. You would think as a healthcare professional her tone would be welcoming and it's the FARTHEST FROM THAT! I called in to ask if they had my prescription in stock, she answered the phone told a coworker "voicemail" and placed me back on hold. She repeated this behavior 3x before I finally hung up and decided to call in and speak with the store manager. The manager placed Margaret on the line with me and I wasn't even going to mention my previous call, but her disrespectful, condescending tone made for a short call and here I am writing this review. PLEASE DO NOT GIVE YOUR BUSINESS TO THIS LOCATION. MARGARET PETERS IS AN INCOMPETENT RUDE PHARMACIST!
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June 2023 by Google user
Tried calling the Pharmacy but the automated system just keeps repeating the hours and saying there’s one person ahead of me but no one ever answers. Tried calling multiple times same thing over and over. Called Walmart, got a human and was helped quickly.
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May 2023 by Annie S.
Omg this store is absolutely the slowest business I've come across. Actually just the location, I'm a diehard Walgreens shopper by far. I just wanted jump in the other register and just start helping. Come on Forest Hill Locatio, kick it up a notch!!
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April 2023 by Robin L.
Do not use this pharmacy! They are a nightmare here. It's takes at least 3 trips to get a prescription filled.
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April 2023 by Charles B.
This pharmacy can't get any worse. I would of changed pharmacy years ago but i live next door. I can't take it no more. From the rudeness, prescription not ready, I waited 30 minutes one time asked when i got to the window what took so long. they were doing a covid test. HOW BAD IS THE MANAGEMENT TO DO COVID TEST AT A DRIVE UP WINDOW. NOT ONE TIME THERE WASN'T A PROBLEM IN TWO YEARS. HAD ENOUGH.
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March 2023 by Adriana R.
This Walgreens is in a standalone building located in a medium size plaza on a busy intersection.It's big, clean and I have been coming here for many years to get my medicines and some personal care items.The pharmacy used to be great: for the longest time there were two wonderful doctors and the same staff. In the recent years things have changed and Jose' is the only one who is still here (hopefully: I haven't seen him recently) and the only doctor I trust: he is knowledgeable and always has very good manners.The rest of the staff seem to have a quick turnover, but so far I haven't had any problem with any of them.
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December 2022 by Manuel Q.
The worst costumer service, the cashier is rude, not a good walgreens, rude employees
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August 2022 by Gianna Passalacqua
Filled my rx's and transferred them with a smile and a friendly attitude.
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May 2022 by Carlos O.
I really just sat on this phone for 15 minutes wait time just for you guys to hang up on me. Love to see it.
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January 2022 by Raul M
Awful Walgreens Pharmacy. Came here for the 2nd shot of the hpv… and I had taken the first one here.The pharmacist refused to give me the 2nd even knowing I need three doses as per the cdc knowing that I had take the first one there.I tried to take the flu shot and have waited for one hour already
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January 2022 by Ana Blasko
Everyone is friendly.
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January 2022 by Miky A
(Translated by Google) Very good attention today I was here for the vaccine of my 9 year old girl against covid 19 thanks to the very friendly team ✌(Original)Muy buena atención hoy estuve aquí para la vacuna de mi niña de 9 años contra el covid 19 gracias al equipo muy amable ✌
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January 2022 by Hannah E.
Avoid this store at all cost. Customer service sucks. The store is very disorganized. But it worst thing about this store is the pharmacy. I have had so many bad experiences with them but since I live in the neighborhood I kept trying but every single time a disappointment. So, do yourself a favor and go to another store.
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October 2021 by Madison M.
Best pharmacy in the area. Pharmacist manager really cares about patients, and technicians are always willing to help. Including given the COVID-19 pandemic this team clearly works hard to ensure the health of the patients. I've had nothing but good experiences at this pharmacy.
