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November 2025 by Just ur friendly Neighbors
Estes was used by the manufacturer's request. The updates, timely responses, tracking & delivery time were all top notch!! The only problem was when delivery arrived exactly when they said it would, shipment was damaged ☹️. I really needed this product while the weather was still decent (& it took quite awhile to even get this product.. .The fault lies partly on manufacturer but, mainly on me) ... $3k worth of stainless steel damaged straight down the middle of the product. I've never dealt with this type of product so, I honestly couldn't access the damage to be salvageable or not. All that I am certain about is that repairing stainless steel is beyond my skills capabilities. I truly wish I could've accepted delivery as is, cause having to refuse delivery due to the damage was extremely disheartening. Delivery was rejected, Nov 4th. I will make an update with how things go moving forward gettin a replacement product. Hopefully will also be able to update to 5 stars.. . . soon I hope.
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November 2025 by ALPHA COMFORT DESIGN
These people using “ last Mile delivery” subcontractors , that they have no control over it.
Several calls made to Estes orlando terminal , they was helpless to find ETA for our shipment for 3 days.Laura at terminal in Orlando did everything to get hold of sub company , they just did not respond.
Do not use Estes or low class “ last mile delivery “ company as long Estes keep them providing bad customer service .Save yourself aggravation and time .Sorry Laura , but outcome / delivery results are what I’m letting people know what was wrong from my point of view .
So unacceptable !
Look below what they delivered today !!!
What a shame .
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November 2025 by Mr Tony
Delivery driver was very courteous polite and helpful when unloading and helping to position a heavy storage cabinet from home Depot
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October 2025 by Tchello_Thor
completely reckless and careless freight company.
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October 2025 by Dave Doeberl
Package rec'd in timely fashion, dispatch and driver both contacted us as to pkg status. Rec'd inside as asked on pallet. Upon inspection no damage!! This was for one of our communities playgrounds, Thank You All!!
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October 2025 by janis atkinson
Best experience with my shed delivery, wish I would have got their names. Thanks for the great employees
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October 2025 by ImSir Lancelot
Would likely recommend their services to friends and family good reliability and and quality
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October 2024 by Becky Montesino-King
Thank you, Estes transport team, for the kind, competent care you provided my 97 yo mom. You were gentle, informative and reassuring to her.
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October 2024 by Marshall McKinnon
Held my shipment 5 days. She told me they just didn't get around to it. When I said they can't do that, the manager literally laughed at me; extra fun.
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September 2024 by Randy
No problem, shipment was perfect.
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August 2024 by Rosa DeLeon
Excellent
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August 2024 by Cherokee L Vadala
Great service
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August 2024 by tomw
We had a large heavy and valuable package delivered by Estes. Communication was great. The package was secure and the follow up notifications were accurate. Great experience.
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June 2024 by KEVIN BOGARDUS
Good company better than the bigger companies, estes doesn’t destroy packages and the driver is excellent
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June 2024 by Sandy B
delivery process was smooth and fast. Kept informed by Thyffany Barboza who made everything run quickly. Glad to have worked with them!!
