NAPA Auto Parts in Groveland is known for its helpful and courteous staff. Customers appreciate the knowledgeable and professional service they receive, whether it's changing a car battery or getting advice on parts. Employees like Donald and Richard are consistently willing to go the extra mile to assist customers. The store also offers discounts to certain customers, such as former law enforcement personnel. Overall, the staff's friendliness and willingness to help make shopping at this NAPA a positive experience. Customers leave satisfied, noting that they are back on the road quickly and that the team provides great service every time.
Great customer service with a smile. The man and woman behind the counter are very helpful.
August 2023
They speak Spanish too. Good attention and service.
March 2023
Needed some Rotella T6 for my 6.0 power stroke oil change. The employees were extremely helpful and even gave me a discount for being former law enforcement. Didn’t have to ask for, it they asked, and that meant a lot to me.
