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April 2025 by Jeffery Ring
These guys beat all expectations! I called them up on a Friday afternoon at approximately 3:30 PM attempting to get an appointment for the next week, and a rough quote. I expected to have to drop it off overnight. Instead, they were able to take me in immediately. 2 guys dropped what they were doing, and had the problem fixed in about a half an hour, and the price was significantly lower than expected.
I cannot recommend them highly enough. Truly amazing customer service.
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June 2024 by g a
Dealt with Mr Nelson, a kind man who sold me the trailer that he consigned from a certain Mr Steve Smith, who stayed absent or hidden from sight. It felt like a shady deal, but I didn't have much time or chance to score a decent deal in a short time so I took it as long as he could DOT certify it. One month later the sliding subframe completely separated, apparently on a bad weld by Trailer Masters! It could have caused major damage if en route over the freeway. Luckily it happened on a Shell lot in SC. The current welder said "the seller glued it together"! That how bad that weld was! Very irresponsible and dangerous. The $1350 or so repair cost OTR in SC will be recouped thru Mr Nelson's shop since he acted as the seller and actually "repaired and inspected and certified" the trailer. Very disturbing facts. Buyer be aware!
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May 2023 by Steffen Baumann
Very professional.
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March 2023 by Panama Pinto
The first impression is the lasting impression. This is my first time going to this repair shop and I must say that the professionalism is superb. They showed me what they found wrong and communicated everything I needed to know. Needless to say the trailer rides good no hub leaks no ABS issues any more. They are truly masters at their work.
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March 2022 by Dallas Bradley
Good hard working people they remember you quickly and are eager to please they do a fantastic job as quickly as possible and don't take shortcuts 10/10 would recommend
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March 2021 by Ronnie Ramirez
All the employees were very courteous.
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March 2021 by Javier Montero
Good service
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March 2021 by Tony Turiano
Friendly, capable staff. Co-located with Right Now semi. Took care of my small problem quickly and I plan to go back to get more work done.
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March 2021 by bernal chamberlain (Brother B)
This was a pretty good place to visit