-
January 2024 by Sheila Kleiman
I love this Bank of America! Everyone steps in and helps with their superior service! I highly recommend for both personal and business accounts.
-
February 2023 by Alba Patricia Grajales
Thank you Jean Cruz and Susan Lukkar. Excellent customer Service. And for all you help God bless you
-
February 2023 by Alba Illescas
Thank you Jean Cruz and Susan Lukkar. Excellent customer Service. And for all you help God bless you
-
October 2022 by Streamylc
Not at all surprised to see the rating for this place... was looking to cash a check and got literally scoffed at by one of the tellers when I said who I had an account with (she asked).... most unprofessional banking experience I've ever had.
-
August 2022 by R H.
Worst BOFA in the COUNTRY!!!! Time and time again I am met with HORRIBLE service and untrained staff.
-
March 2022 by Liz Parker
Poor Customer Service Waitied 30 min before I decided to ask someone if they where going to help us.. Manager finaly came out and was able to assist us...
-
February 2022 by aliens ink
Thanks amy brown, for ur help. I paid for a rental condo on the beach, n it was all a scam, i went into the branch n amy took the time to make a bunch of phonecalls so i could get refunded about 1500bucks otherwise my payment would ve went to the scamers,
-
October 2021 by Aaron Sago
Tellers are wonderful but if you need anything more, good luck.
-
October 2021 by David Zhong
BOA @ Gulf Breeze has offered me excellent service for both my business and personal accounts for over 8 years. I rarely write reviews but I want to say that I've got the best experiences working with all the staff in this BOA branch compared to those in any other banks(branches). After being away for a while, I felt like returning home during my most recent visit, especially appreciating the friendly and efficient service from Melissa.
-
February 2021 by Ryan Carey
Melissa was very helpful and i would recommend her for your banking needs!
-
September 2020 by Susan Council
I opened an account with this bank in 1991 when I moved to Gulf Breeze and have continued to be a BOA customer after my move to Tennessee with a new job. My parents moved to Florida while I lived here and opened an account with this bank. They were unpleased and moved to another bank due to some altercation they felt was unreasonable. Today, I called and explained that I was a customer of BOA and needed to get some papers notarized for my parents. They told me that my parents would have to be customers of BOA to have their signatures notarized. Really? To witness signatures when they have valid drivers license, passports, etc? I guess I'll drive my elderly parents farther away to their bank (GB branch is closed so we'll have to go to Pcola) with my father only 3 weeks out from a big back surgery. Thanks BOA for nothing. I've stayed with BOA because I mostly do on-linebanking and it's easier not to change, but now I'm not so sure.....
-
July 2020 by Gilda Karbassi
Most of the time this branch is closed, open late at 10:am. There is no drive through. The branch molded, needs renovation. No enough tellers. When there is a long the other employee don’t come and help. Local banks when they are busy the branch manager helps in.
-
June 2019 by TJ green
Susan was very helpful after I got locked out of both my debit card and online banking.
-
May 2019 by D Grace
I have been enjoying the service here since I opened my accounts three years ago. The bankers and tellers are all very courteous and helpful. I particularly appreciate Jeane, Susan, and Amy whom I have worked with many times.
-
May 2019 by John Imm
Has to be the most sorry excuse for a bank. One star is too much but I could not leave none. When you need to use your card it won't work .the. The bank cannot override an computer that is in error. They are closing branches and the ones that are open are full of angry people waiting forever in line. Customer service blows. Other than that I highly recommend them. I'm not referring to the staff at this bank they are great . I'm talking about the company they work for.
