Innerlight Surf & Skate is a well-known local business that offers surf lessons, surf camps, and equipment rentals. Customers appreciate the friendly and professional staff, especially the instructors who provide a fun and structured learning environment for kids and beginners. Many reviews highlight the quality of surf camps, noting that children enjoy their experience and make noticeable progress in surfing skills. The staff is described as hardworking and dedicated, making the experience memorable and enjoyable for families. However, some customers have expressed concerns about pricing and customer service. One reviewer felt that the rental pricing was high, especially when surf conditions changed unexpectedly. They experienced difficulty when requesting a partial refund or an adjustment due to the surf being smaller than forecasted, and felt the manager lacked empathy and professionalism in handling the situation. Despite this, the business has shown willingness to resolve issues, as one manager made things right after a communication problem. Overall, Innerlight Surf & Skate is praised for its quality surf camps, helpful staff, and positive experiences, especially for young surfers. While some have concerns about pricing and customer service in certain situations, many customers remain loyal and recommend the business for surf lessons, camps, and equipment needs.
