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March 2024 by Angel Austin
I've been going there for years. The staff is friendly and kind. Very professional. They are now having a special, and I was trying to get my friends to try it out.
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March 2024 by Lunden Burnett
These people are thieves. They steal your money make it IMPOSSIBLE to cancel a membership. What a sick joke this place is
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November 2023 by Alex West
Kinda hard to find cuz the sign is kinda small and BUT Crystal is amazing.She really made my day. Was blessed to see her this morning
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October 2023 by Stacy Howell Robello
Love being able to go online and make an appointment!
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July 2022 by Janna Hull
After years of searching for the perfect deep tissue massage, I can finally stop looking! Moe at ME in Gulf Breeze, FL is the ONE! Whether I’m sore from a workout or tense and stressed from everyday life, he not only knows but works to ensure I leave happy and relaxed.
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June 2022 by jillaE6397LV
Please do not sign up for the annual membership. Horrible experience with this particular massage envy and the program as a whole. Very hard to get out of the program and use up points. Extremely hard to transfer credit to family member. Massages there were ok...but don't request Kramer unless you want him chirping in your ear the entire time...annoying!
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June 2022 by Jill A.
Scam artists is right! These reviews don't lie. I was a member or a year and found it hard to make appointments and transfer credits. After the year commitment was met, they started charging me more each month and I had to use all the credits within 60 days. Very hard to get out of the membership. Had a facial and afterward the therapist tried to get me to buy an additional $300 worth of facial products. Just the overall feel of this place and their customer service is horrible. Please don't waste your money here. Oh, and if you book a massage with a guy named KRAMER be prepared for an hour long chat while you get your massage...annoying as heck. I HATE THIS PLACE!
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January 2022 by E M
If you want to pay for an hour long massage, only to receive a 45 minute service while smelling your therapist breath and experience attitude when declining to book your next appointment with the receptionist, this is the place for you!
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October 2021 by Amanda Davis
Don't allow them to keep your credit card on file. They will bill you for a service you did not receive and not communicate with you before they charge.
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August 2021 by CoCo H.
Absolute scam artists. Book with massage envy at your own risk. They will always find a way to charge you money whether service is provided or not and they work under the mentality that they are always right and the customer has no choice but to comply. BEWARE. This is the second time in less than two months that I have been charged for services that were never received.
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May 2021 by Delonne Spencer
Great hospitality
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December 2020 by Diana L.
This place is a JOKE. I originally won a free 1 hour massage from a radio station in my community. I went, and it was very relaxing and I signed up for a membership for a one hour massage every month, @ $65 a month for 1 year. That was in February of this "covid" year. With that being said, they closed their doors for 2 months. My membership was current and up to date. I had to freeze my payments at one point because I wasn't getting the hours at my job as before "covid", so when I was finally able to get through to the place that I signed up with, they were finally open again, so I booked my already paid for hour massage. I contacted massage Envy and explained to them(as they already knew) that the main bridge that goes over to gulf Breeze FL to Pensacola Fl was closed due to hurricane Sally. I explained I was going to be a little late. The young woman on the phone said that she could reschedule or she could back my appointment up, but that either or would cost me 30 minutes of 3 hours of massages I already paid for from my membership. So now I'm down 30 minutes...$195 for massages I have already had deducted from my checking account. So I got no massage that day. A short time later she called me back...not only was I docked 30 minutes on one of my 3 1 hour massages, but I was told I couldn't use any of the time until they set my account back up for my monthly payments. At that point I was furious and DONE. I lost $195.00. If that wasn't bad enough, strangely enough "my father in law allowed me to use his Government SSI disability card to hold an appointment. When I spoke to this young lady a month or so ago I told her then I was going to put their store on yelp for the way they did me. Haven't heard a word till three days ago when they charged his card 4 days ago! HE HAS ABSOLUTELY NOTHING TO DO WITH MY ACCOUNT...THEY WAS NEVER GIVEN PERMISSION TO TAKE IT OFF HIS SSI DISABILITY CARD. SO NOW SINCE THIS IS A GOVERNMENT CARD IT ONLY IS RELOADABLE BY SSI DISABILITY. NOW THE ONLY $89.00 He had IS GONE! AND CAN'T PUT IT BACK ON!!! THIS IS SO SO SO WRONG. I'M LOOKING INTO PRESSING CHARGES!! UNAUTHORIZED PAYMENT! IF YOU VALUE YOUR MONEY....I STRONGLY DISCOURAGE YOU FROM GOING TO MASSAGE ENVY IN GULF BREEZE FLORIDA.
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March 2020 by Angelique Austin
The staff is excellent!
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March 2020 by Frances Petoskey
Mohammed has been my massage therapist for 14yrs. In those 14 yrs I haven’t seen anyone else. He is the only massage therapist that I know that gives a deep tissue therapeutic athletic massage. Since I have been seeing him I haven’t had anymore injures. Thank you Mo you are amazing.
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January 2020 by Javier Lencina
I like the location. Great staff very friendly. Evan my massage therapist is excellent.
