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February 2024 by Walter Wiezorek
This was the best experience with an accounting firm I have ever had. Having had an equipment business for 20 years I have had a few CPA`s but none as efficient as this firm. The moment you walk in to the time you leave you are treated with respect and professionalism. Courtney Cobia, our CPA was clear and concise. Our returns were handled quickly and the office staffwere friendly and informative. We will only be using Hale and Doerr in the future.
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February 2024 by Rufus Massengill
Excellent service. Mr. Birmingham is great. I would recommend Hale and Doerr to everyone.
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February 2024 by rick klosinski
We have been using Mr. Tripp Hale for our taxes since moving here in 2017. We researched local CPA’s and met with Hale and Doerr. He immediately made us feel comfortable in our decision which we’ve been very pleased with. He takes his time, goes over everything in a professional and competent manner. He takes his time and makes sure we understand the process, and asks if we have any questions. I would highly recommend Tripp Hale and his staff.
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January 2024 by Josh
Dropped off a tax return that needed review in Oct of 2023 and was told they'd get back to me within a couple of weeks. It is now late January 2024, and I've called every two weeks, each time being told they'd get back to me. Nothing...
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July 2023 by Shahana Hanley
I love this firm! They have been instrumental in helping me organize my accounting with private practice. Their breadth of knowledge, professionalism, and willingness to answer my questions gives me such a peace of mind. Heather and her staff handle all of my S corp accounting and our family’s taxes. Knowing that I don’t have to worry about any of this frees me up to focus on the other important aspects of running a business.
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May 2023 by Chris Gokey
Tripp Hale and this company are amazing. I've used him for my taxes for several years and its the best money I could ever spend. Knowledgeable, professional, and all around great people. Thank you!
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April 2022 by Katie Doughty
I have used Hale & Doerr since I moved to Pensacola years ago and have always had a wonderful experience! The front desk staff, Jeanette & Julia, are very accommodating and helpful. Brett Birmingham does my taxes and he is very knowledgeable! He answers all my questions and explains in a very clear, concise manner. Brett is always very friendly and patient. This year, my parents were looking for a new accounting firm and I recommended them to Hale & Doerr. They have been just as pleased as me! The whole Hale & Doerr team is incredible and makes filing my taxes a breeze!! Thank you Hale & Doerr!!!
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March 2022 by Bailey Guthrie
The professionalism of the receptionist who answered the telephone is on another level of chaos. Her name is Jeanette Zaleski. She accidentally sent me someone else’s (another client) information with ALL of her personal information in it and not even once show any remorse towards the situation. She continued to cut me off and blame other people when she was the one that sent out the email herself. If she did this to this poor lady, she’ll prob do the same to my information and probably will blame another person for her mistake. This would’ve been a totally different story have she apologize and kept it professional. I would’ve understood that mistakes do happen but the way she handled that situation was pure chaos and I immediately cancelled my appointment and took my business else where. That was pure chaos and unprofessionalism at its finest. Own up and apologize and don’t cut people off and figure out a system that works for organizing your files! This is truly messy.
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February 2022 by Rutzie Fullerton
I was told a month ago that I was to have my Excel spreadsheet done. It would only take an hour….I reached out almost a month later to the office to check on the status of my spreadsheet but was given the excuse that it seemed to be more involved that what anticipated and would be done by the next day By the next week when I did not hear anything back, I called to check up on the status again. I was given the excuse of him possibly having covid and no one knew when Brett Birmingham would be back to the office. I then get a call back the following week stating that Brett’s test is negative but he has a cold and cannot do his job. A COLD! Bret has been very unprofessional about dealing with his clients and lied about being able to do a simple job that was only suppose to take an hour. He has been a waste of of my time. This has been the most unprofessional firm.
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July 2020 by Brian H.
Tripp provides great financial planning advice, and is an invaluable resource for our taxes and getting our first LLC established, and setting up our accounting books. I endorse them highly for everyone, but especially for those unfamiliar with the intricacies of tax issues when setting up a small business.
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May 2020 by Toby Kilgore
Mr Tax used to be a great company. Hale and Doerr are the most expensive and least helpful. Stacie in the office tries her best but has terrible leadership. After several mistakes I was put in the middle of one of their internal issues, should have handled internally without dragging a customer into their internal strife. Absolute terrible service. They talk down to their customers and showed me absolutely 0 respect for me as a client. The last 3 or so years has made my life miserable dealing with these disrespectful, greedy, bumbling jerks.
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April 2020 by Jennifer Simpson Mullaley
Great service!!!!! I recommend them to everyone!!
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April 2020 by Serena Hanscom
Absolutely amazing. Stacie worked miracles with my taxes.
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April 2020 by Toby Kilgore
Absolute worst service I have had from any financial services company I have hired since 1995. Their fees are the highest around (have gone up quite a bit since Mr Tax) and they offer the least service. Like pulling teeth to get help. Tripp has a superiority complex and is a completely unhelpful j**** Office staff is the most rude office staff I have ever dealt with, except for Stacie who is awesome but has terrible direction from the "leadership". I would not trust these people after dealing with them for the last 3 or so years. They took an awesome company and have driven it into the ground. I would not recommend these people for anything, especially anything that involves MONEY!
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October 2019 by Alan Brockette
Very Professional, actually resolved years of audits and saved me a tremendous amount of money, and time. Thank you to Heather and staff foreverything !
