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December 2021 by Evang Gbenga Afeniforo
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October 2021 by Richie Horlar
Super amazing platform, easy to use and quick withdrawal. I have been using this platform together with
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June 2021 by Loretta S.
(Let me preface with the fact that this is specific to this location only and not NFCU as a whole) Over the years, my family and I have used the notary services provided by NFCU for all kinds of legal documents some of which were not in English. At her most recent visit, my Mother brought Power of Attorney paperwork that needed to be notarized which happened to be in Spanish (she had a translated copy for reference). Beth at NFCU told her the paperwork had to be in English to be notarized. Legally there is no such requirement in the state of Florida and would make the document useless as it had to be in Spanish to be recognized in the country the paperwork originated. This was blatantly discriminatory and the branch should be ashamed for having such a policy. Not all military families speak English or live in the States and to have such a rule is a disservice to those who serve. GB NFCU shouldn't claim to offer such "services" if it can't be utilized by all members.
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July 2020 by Brian H.
They have ATM and branches in many locations, and have provided very good phone support when needed. They are also a credit union, which generally provide better rates, as they are not making profits for shareholders. I also opened a business account for my small business LLC, and they have been helpful with numerous financial products and services.
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July 2019 by Mike Garland
NFCU has left our clients hanging on the vine with no return phone calls and very inconsistent service. Closing on their home has been delayed for several days and still NFCU staff are not doing what they promised. This has cost our title company, our clients and us as agents countless hours, money and frustration. In 10 years of real estate we have never experienced this. We hope to hear back from someone n management who cares.
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June 2019 by Charlene Riggs
AWFUL BUSINESS PRACTICES! PLACES HOLDS ON MEMBERS ACCOUNTS WHEN THE 3 GUIDELINES FOR PLACING HOLDS ON ACCOUNTS DID NOT OCCUR! I HAVE AN ADDITIONAL $$$ CREDIT ON TOP OF MY $$$ CREDIT LIMIT! THEY COULD (REGARDLESS IF THEY DECIDE/CHOOSE TO OR NOT) MAKE EXTRA MONEY OFF MY $$$ ADDITIONAL CREDIT!
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May 2019 by Samantha Robinson
Great place to work and I love the opportunity to serve my military in this way
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October 2018 by Michelle Vetter
Member minded, service driven company that appreciates and empowers. Working here is great. Handling all my finances through NFCU is even greater.
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August 2018 by J.R. Kimble
Home loans + va loans. They have no idea what they are doing. They screwed up when they promised that I could by a point down after closing. Then they messed up my monthly payment by charging me an extra 50$ monthly. Then they call me to say well we can't change it till I make my first payment for September. Then they can change it for October. See a pattern? Vehicle loans through navy fed have been great. STAY AWAY FROM HOME LOANS AND VA LOANS. SHOP AROUND AND DO YOURSELF A FAVOR! I'm regretting every process with them! IC2 2 Navy and Army disable vet. Navy fed has screwed me on my home loan. Point blank!
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June 2018 by Cara Schepper
Best Credit union by far!! Love that I can call any time and speak to a real person.
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May 2018 by Beverly Nicodemus
Thought I would share what being a NFCU member did for me today. Posted my Tahoe up for sale the other evening...guy wanted to see it and buy it but said he would have to wait until tomorrow for banks to open since today is a holiday. I am working tomorrow so that wasn't going to work...so I asked if he was a member at NF and he is ..so sold the vehicle today and of course he paid by using the member to member transfer....he was so happy and of course I was too!! Will miss my extra ride but it all worked out as planned.
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February 2018 by Christian Jansen
Navy Fed has gone down hill these past few years and has started doing some rather shady stuff. If you have an account and get discharged, they really stop caring about you. It's still a bank and they're all about their money. Don't let the "Navy" in the name fool you. There are better banks out there. take your money and RUN!
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January 2018 by Megan Wolf
I was just informed today that you can only pull 600 cash from the ATM what? I then asked for a ATM only card to be sent to me so that I could access an additional 600 because it's 600 / card and was told that I couldn't have one because I have a checking account even though I have two other accounts that would allow me to have a card I was told I would have to close the checking in order to have a card for each additional savings account that I have. Is this real life? Lately Navy Federal has been making it almost impossible to do business I used to love love the service that I would get from the representatives I couldn't even get a representative to tell me their last name so that I could complain about them. What is going on in the world when you can't get the service that you expect as a high-value client.
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April 2016 by Jerica D.
I like this branch! I was in the Florida area and I needed to handle some business with Navy Federal so I stopped by this branch. The employees were very friendly and I was taken care of in a timely manner. It is located in a plaza so just be sure you look hard for it.
