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January 2024 by Chris W.
I have found that this bank chain has been double dipping my business debit card for two years!I ALWAYS pay on time and way more than the minimum amount.Two years ago I had to take out $1500 in cash to do the ICAST show in Orlando. So I find out recently that I have been paying an extra finance charge each month and always in different amounts telling me it's in their terms and service and that until my entire balance is paid including goods and services that my interest rate that should be 12-17% is charging me at a rate of 29.99% for the entire balance with no option to pay off the borrowed cash to get the minimum payment down so my balance of goods and services could be paid off quickly.I have escalated a claim to upper management to tell them that their terms and services agreement is severely flawed since I believe we all assume that your interest is included in your payment monthly not to be charged a separate payment for again a service charge!I WILL leave Wells Fargo because my calculations are that this balance has already been paid off considering these extra late or finance charges when I always pay early and 5-10 times what the minimum payment is.I'm fed up with getting ripped off from a company hiding behind their terms of service agreement!If you have a business card with this bank and have used a cash withdrawal, beware.
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June 2023 by Debra O.
I met with Courtney on some real estate transactions and she could not have been more friendly, knowledgable and helpful. Thank you for A+ customer service! Debra C
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July 2022 by Keli J.
Went to open a business account at the tiger point location. Instead of being greeted with "welcome" I was told by Gloria "I'm fixing to go to lunch, what do you need?" Told her i completed an application online, just needed to sign and add money to the account, she said "you're going to have to come back" - needless to say I left and drove THIRTY minutes home - will be banking elsewhere.
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January 2021 by S P
Ease of use