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March 2024 by Lauren Stern
The nicest ladies work here on Thursday morning! They are so kind to me and my daughters, and we love our
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March 2024 by Linda Kovacs
Great coffee on the go. My dogs love the Dunkin donuts cup treats. ??
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March 2024 by A A
I am not one to EVER leave a bad review I believe in karma and I always give the benefit of the doubt having been in the service industry before and especially for dunkin I go there every day and love my latte's they make for me and everyone is always soooo sweet.However today was not the case, I was on my phone when i pulled up to the drive thru on a business call, I also had my 2 year old in the back. I rolled down my window and heard nothing which I figured they were busy so it would be a minute no worries. I continued my work call, and my daughter also had her iPad playing cocomelon and within two seconds I hear in a very rude tone " you are very loud in our speaker but what do you want" I was in shock being that I didn't feel I was even talking loudly and even the person on the other side of my call said " did they seriously just say that to you, what amazing customer service they have". I agreed and said yeah that was extremely rude and asked again was I believe loud to my client?? what a nice "FACE" of the company to greet you.I could understand if I had been screaming into a phone call or being irate or cursing and directing it at the speaker then yes please address me but this was not the case at all. I even paused my call when i first pulled up to the speaker and i rolled my window down waiting to hear someone ask for my order.I finally ordered once i picked my jaw up off the ground, and when i got to the window and asked in a very calm tone and manner, " can i ask who took my order" the girl in the window (red hair i believe) points beside her to the woman staring me down as if ive already offended her.All I WANTED to say to this woman but never had the chance to say, as a business owner myself in Gulfport that was not friendly customer service especially considering I was on a call talking in my car and if I was loud for her I do apologize everyone has their perspective but instead of being able to say anything The girl in the window hands me my order and lies right to my face and says " she didn't even say anything (with attitude) she just asked to take your order" (covering for her i get it I was in the service industry too) and again still talking calmly I said "actually she didn't and before I can speak anything out Ketchya who took my order(i believe is her name) leaps across this other girl in the window yelling at me HAVE A NICE DAY and continued yelling this at me while hanging her HEAD OUR THE DRIVE THRU WINDOW, at this point I was confused on what she considered to be loud in her standards of me talking on my phone in my car verses her now screaming at me I guess only other peoples voices are loud hers can be any volume she deems.Now Keep in mind the only things ive said is " can i ask who took my order" and " that's actually not what she said to me". Also i have a 2 year old who had no clue why someone was yelling at her mother through a drive thru and is now crying and upset because we don't yell in my house and all because I wanted to know was why I was addressed that way all I wanted was a latte and hashbrowns for my child, I guess we are in a society where someone can address you any way they like but you are not allowed to ask why or feel offended.I am a very professional person, never do i have interactions like this but I was very insulted at how I was addressed at a place i frequent every day for my coffee, also I don't know how to accurately spell her name because right before she screamed at me I asked what her name was because she clearly had a bad day and was directing it at me, she quickly covered her name tag keeping me from seeing it, I caught enough of it though to attempt to spell it.Now if she had done nothing wrong and was not treating customers poorly why would she need to cover her name tag. I also wrote this to corporate. My reviews are always positive i hate that I even had this experience especially with my 2 year old in the car. I hope her day gets better and
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March 2024 by Audrey Kelly
We really go there for the ice cream. We have been Uber eats every day but tonight we stopped in. The atmosphere was pleasant and the was amazing. Definitely will continue to Uber eats and we'll stop in from time to time. Awesome ice cream, my family is addicted. Keep doing what you're doing you will always have my business.
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March 2024 by Matt Reed
Always good service.food value terrible. Barely any bacon on avocado toast.don't like they charge for water after you spend $17 for practically nothing. Probably won't be going back ever after every Friday morning for 2 years.
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February 2024 by Ken Chappell
I don't eat donuts but the kids love them. Not really a fan of their coffee but they are close by.
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January 2024 by Gina Reginelli (NASTY_NINJA)
No complaints except that they wanted to charge me for a lid to my drink. I just wanted a sip lid and it came with a lid for a straw, I wanted to switch it out because I have children. They told me that there is a charge for that. I go every Friday morning, this was the 1st time hearing about a charge for a lid exchange.
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December 2023 by Royce Wheeler
Walked in after placing Doordash order. Nobody in store and young lady was on phone and didn't even start order. She then tells me my order is going to be a while. I did a Doordash order ND drove 5 miles for her to not even start it. It was 6am and not
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December 2023 by Vince M
Waiting five minutes at the drive through for a coffee is unacceptable.There was only two cars in front of
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December 2023 by d sallet
I am strictly a Starbucks Girl and there was on a Dunkin Donuts around ordered a cookie butter cold brew and it charged my life so rich so buttery just amazing...please try u wont regret it!! Drive thru was alittle slow but the drink made up for
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December 2023 by Britney Walker
I am extremely impressed with this location. I quit going there back in 2021 because the staff back then was horrible but the staff they have now are absolutely amazing to say the least. I was running late and a little off this morning because my blood sugar dropped low and I forgot to finish my mobile order but did not realize it til I was at the window they wonderful woman in drive thru was so nice about it and I told her I would park and finish then come back around in a bit she decided to walk my order out to me as soon as it was done. Her kindness made my day :) keep up the good work everyone
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November 2023 by chris lehnert
Refused to sell me doughnut holes because they ran out of doughnut hole boxes. They wouldn’t put them in a doughnut box…..?????? They wanted to put 25-50 holes in a bag and refused to put them with the rest of my doughnuts in the box. This was the manager of the store. I thought it was a joke but not so much. Try putting 25-50 glaze doughnut holes in a bag and tell me how that turns out for you. I guess I won’t be returning until they learn how to treat a customers and learn how to improvise.
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November 2023 by Judge Mafe Rajul
Terrible terrible customer service. The manager needs to teach the staff how to treat customers with respect.
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November 2023 by D M
Very friendly staff. Quick and courteous.
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November 2023 by Jennifer Indest
The staff is wonderful, but the restaurant is always FREEZING. It's as if they don't want you to go inside to order, and forget it if you wanted to eat there. I visit this location several times a month, and the cold temperature is always the same. PLEASE FIX.