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November 2023 by Ron Gio
Danny was absolutely amazing. She made the process very simple and she was extremely helpful.. I would highly recommend her to anyone
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November 2023 by Jay Phillippi
Danni was very helpful and efficient helping me find the right kind of unit to meet my needs. Highly recommend!JayPhillippi
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November 2023 by Matt M
When I have a really positive experience, I like to give accolades when/where due. When I have a horrific experience, I think it's important to warn others. Otherwise, I try to abide by the rule that if I don't have something nice to say, I won't say anything. Because I was specifically asked, twice, to leave a review, I am.The location of this place is convenient for me. Dealing with Danni was a very pleasant experience. She is friendly, helpful, and knowledgable. Those are the positives.Unfortunately, I experienced some negatives when I recently moved into a storage unit, here. The unit I was shown the day prior was not the one provided to me. Danni told me that unit assignments are done through the computer system and the unit I had seen the day prior was full-price, and not the online price I was quoted. The unit provided to me was in far worse shape than the one I had seen the day prior. It was not cleaned prior to me moving in. Fortunately, I asked that Danni or Kirby, the other manager, go with me when I moved in. Kirby did and blew out the leaves and debris that were in the unit. There is a hole in the drywall, in one lower corner, and the seam-sealing tape is falling down in many locations (see photos). Additionally, the unit is not a 10' x 15' unit. The interior dimensions are 9' 9" x 14' 3". The unit is nearly 11 square feet smaller than advertised and for which I pay. I feel as though a bait and switch was used on me. Because I had a U-Haul truck full of supplies, I didn't really have any option and moved into the unit.Again, the location is very convenient for me. It's the actual unit that is disappointing.
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November 2023 by Kelly Elias
Kirby was the best! Friendly and efficient! Very patient and kind. Thank you!
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October 2023 by Franky Reiter
Danni was absolutely wonderful, and was accommodating in so many ways! Customer service seems to be lacking in this world today, but Danni exemplifies an ideal customer service representative! Her kindness and willingness to help was outstanding, and I would recommend Devon Self Storage to anyone!
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October 2023 by Courtney Moriah
Danni is the best! So helpful, kind and got us a spot last minute. Even stayed late to make sure we were taken care of! Thank you so much. Highly recommend.
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October 2023 by Helena Demacopoulos
Great location and customer service! The prices here are very reasonable and the staff is friendly, welcoming, and helpful. They were happy to answer all of our questions and always called back straight away. Thanks!
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September 2023 by Rosanna Nugent
Dani was very helpful and kind to us and we were able to find a suitable unit that was still affordable for us after we found we couldn’t get the month free like the person on the phone had previously said.
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August 2023 by Jordan Thomas
Great service at an affordable price. Kirby was very helpful in making sure I had the right unit for my storage needs. He checked to make sure I had everything I needed and I’ve received great customer service every time I’m there since becoming a customer!
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August 2023 by Earl Woodie
Kirby and Danni provided outstanding customer service. I look forward to continuing working with them.
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August 2023 by Jat Taylor
By far some of the best help I've received in any form of customer service relatable experiences in my life Danielle horning the assistant manager and Kirby kitzman the general manager were attentive caring considerate and most of all valued my time as well if only I had bestowed upon them the same all my questions were asked with the utmost respect I applaud the new management for their new hires and don't worry my friends will be here in about it
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July 2023 by Kari Pentaudi
Kirby made the process from start finish quick and easy! Very well maintained property and pricing was best we found in Gulfport. 10/10 definitely recommend.
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July 2023 by Roger R
Not a good experience in the office either time I had to go in. Misleading communication leading to pain in the keister predicament. They offered to prorate rent when I was moving, then later informed me it's not really a prorate rent, it's more like a hard, non negotiable 5 day grace period which can be prorated. Why not just tell people up front it's 5 days, period. Also btw- be out by closing time on your last day or pay a fee and the whole month. Access hours? Irrelevant when you are moving out be out by closing time or else pay the whole month. Again, just be clear up front, waiting until the last day to drop this bomb just leads to bad experiences. They may be peachy on your way in, but not really when it's time to move out. At that point there is no need for them to treat you well I guess. Pay a little more so you can get treated a little better.
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June 2023 by Leslie Glass
Danni and Kirby were very very helpful they didn't have what we needed but they sent it to their sister company and we got one right away and both storage unit places are very very positive and out going.
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June 2023 by Terry Crockett
Excellent service and very helpful in the move in process. My second time renting space . Great group running this operation.Tc
