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March 2024 by Meg
Mr. Hani was very knowledgeable and efficient. Very good experience!!
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March 2024 by robertsalvin7 roberts
Friendly staff with great service.took care of all our needs.
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February 2024 by D. R.
Iris Valentin was very thorough and informational on preparing our taxes. She sat down and took the time to walk us through each step, answered any questions we had, and helped us with navigating what we were able to claim. Would highly recommend her and her team! Very personable, informative and clear with walking us through the entire process!
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February 2024 by Christine Hopkins Reagan
Awesome service! Iris is amazing!
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February 2024 by Manikanta Naramsetty
Ms. Iris was very helpful in filing my return and also making me understand about the taxes. Special mention to the lemon cookies offered by her! Wonderful experience and will definitely see you next year.
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February 2024 by Jasmine Rice
I’ve been to this location 4 times and each time Hani was my guy. He took his time with me and made sure that before I left I didn’t have any questions and I was clear on what my next steps was! The location also says that it opens at 11am but Hani was there at 10:20am and had the opening sign on by 10:30am …. I definitely will be retuning for all my future tax preparation and services needed! I also have referred my closest friends to this location if they want special services and their taxes done right!
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December 2023 by Carol Simeoni
Worst experience ever. I had to pay $200 to a competent tax preparer to get my taxes corrected. Still waiting for over $7000 refund
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April 2023 by Curtis Haugabook
I would like to see Lisa Brooks went beyond expectations with me. They was closing at seven. I got there 10 minutes till seven. She took her time helping me regardless, it took an hour, but she help me out with out complaining at all. She took her time she smiled, and she was very professional. Lisa is a great asset to this company. She’s old-school, and she knew how to treat people she knew I was all over the place and she calm me down by explaining everything to me making the phone calls to help me out with my taxes. Thank you Lisa you made my day.
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April 2023 by Rick Thomas
After having the same CPA for 40 years I didn't know what to expect from JH. As far as the tax preparation is concerned I was quite satisfied. The process was long (3hours+) but very thorough. However, I do have 2 problems. The first is that we booked a 10:30 appointment online and promptly received a confirmation. We arrived at JH at 10:20 only to find it locked and obviously closed. The door sign said the hours were 11-7. We decided to wait. There were 3 other people also waiting, but we were the first. Finally shortly after 11 someone finally showed up and when I said we had a 10:30 appointment she said that that was impossible since we don't open until 11. I had to show her my email to prove it. Fortunately none of the other parties had a appointment so she took us immediately. From there on everything went fine. My other problem is that we weren't informed that the NEW CUSTOMER discount had been discontinued until after we were finished even though there were signs and flyers all over the waiting room advertising the discount. We would have had the work done regardless, but I think from a client's perspective the advertising should have been removed and we should have been informed before we stated the process.
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March 2023 by Rebecca Jackson
Reasonable & only criticism they dnt asswer phone much. Excellent refunds worth the short time it takes no appt needed not that busy. For 2022 season not many discounts n credits w govt anymore so I got the Smallest Refund EVER!!!!! I tried to do myself but had trbl otherwise would not have GIVEN YOU My Refund!
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March 2023 by tommy bailey
Got in and got out quickly, got me a little pocket change too
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December 2022 by Chequetta Sanford
Thank you Toni for being SUPER patient and helping me get to file my taxes. Thanks
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December 2022 by Petrina Thomas
They were very helpful and answers all my tax questions ?❤️
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October 2022 by Athena Alvarez
Very happy with the service I got yesterday ,very professional I will continue to use Jackson HewittIn the future thank you. For servicing me in August.?
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August 2022 by Cinnamon phillips
Thjis has been the wosrt experience In tax history Dealing with this company I Actually am convienced that there is scams ngoing on and that this company is ripping off people they think cannot defend themselves! I have had it with the treatment that i have recieved since filing my taxes. The staff lie!!!! They have other employees in a total different county office call you and pretend to be them allowing them to log into your sensitive information. Then they lie and advise you that your refund has been accepted. I believe that there is something going on and i plan to get to the bottom of it.!!!! i have contacted the national Line, filed a coomplaint twice with promises to be called back and i have heard nothinhg. i believe that this is Must bigger Than the two tax perpares I believe thaT this company has been ripping off people for years.... now Its time time to be exposed!!!!!
