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February 2024 by Karuna Kramer
I decided last week to switch from 20+ years with Verizon to T-Mobile for my cell service. I will be saving $30+/month. If you’re thinking about switching, go to the South Pasadena Metro by T-Mobile office. Both Shaun and Jay were incredibly helpful. They explained all options in detail and with no sales pressure whatsoever. When I chose the option I wanted, they made the transition painless. I’m so glad I choose this location and I highly recommend Shaun and Jay!
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December 2023 by Pamela Brooks
Shawn is amazing! I've lived in the neighborhood for 20 years. I've been in this metro store many times since they opened years ago. The service and knowledge has been so poor in the past that I frequent the store on Central Ave which is out of the way.Today I why in the store due to convenience. I had a challenging situation porting my landline to my cell. I was doubtful but took a chance with this location.Shawn was so helpful, knowledgeable and polite! Not only did he help me but dude is like an octopus helping 2-4 people all at once! I was very impressed with the service provided not only to myself but to other customers in the store.What a pleasant surprise having a young man with a stellar work ethic. I will return and recommend to my clients. Kudos to Shawn ?
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November 2023 by DANGERMAU5 (VvvSCREWFACEvvV)
This place was great...Last Sunday...Shaun took care of everything I needed and hooked me up with a free tablet,all I had to do is pay the first month of service.. best store ever!
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November 2023 by Rorschach x Reap
Wow this metro has to be by far my favorite metro my favorite store now Sean was awesome he helped me out a lot to choose a phone that best fit me and my budget I hardly do reviews but the people here really know there stuff and on a Sunday no less I walked out with a new tablet and home internet for only around a hundred bucks very impressed 5 stars come check these guys out!!!!
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September 2023 by Terri Jo Volkmann
Shawn is awesome he's the only one that knows what he's doing down there the other two are like Beavis and Butthead
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September 2023 by Kyle Hawks
Freindly and helpful,Musa is great!
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July 2023 by Antonio Thompson
Moses provided exceptional assistance in resolving my issue. I wholeheartedly endorse their services and would highly recommend them to others.
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May 2023 by rhonda milash
The manager was wonderful. He told me I didn't need a new phone it was the internet issue. Even the music in the store was a cool vibe.
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March 2023 by Karen Kirkpatrick (KayteCanDo)
Great customer service from Matthew.
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February 2023 by Wil Lewellyn
Matt G was running the shop when I had to get a new phone after my old one bit the dust and he provided the best customer service I have ever received. He saw I was a long time Metro customer and honored that, making what I feared would be a hard process, very easy. If there was six stars to give him I would. If you have Metro this is the location to go to.
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August 2022 by Leigh Anne
Best metro in town. Shaun S. was super patient and helpful. Made sure he could get me the best deal possible. Also a super cool guy. Five stars.
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June 2021 by Darla Wetzel
Dan was fantastic. The nicest person ever to explain things without making me feel stupid. The best service person I've had at any Metro. If you can reward him in any way, please do so.
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June 2021 by Mark Gunnard
The best customerservice ever , Dan fixed everything for me after being in the hospital for 3 weeks he made my day so better.highly recommended
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June 2021 by Shannon Braley
I came to the store with a lot of issues on my phone i walked out with no problemI liked the service a lotCome here
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June 2021 by Jack Ivory
The best metro in the town
