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August 2023 by Sara Jacobs
Do not bring your car here. I've been getting oil changes here for around 3 years and the service in the last year has gone out the window. Made an appointment for oil change two weeks in advance and asked if they would also check to see why hatch would not close properly (during the scheduled oil change visit). Upon arriving at designated appointment, manager comes out to look at hatch to tell me, nope, can't help you with this, but I will see if "I can work you in this afternoon" for an oil change. I have an appointment for that, I said, so why do I need to be "worked in." You can't wait, I don't know when I can get to it, he said...You would have had to tell me you planned to wait for it, he said. Um, what?!? Since when do you have to tell a mechanic in advance that you plan to wait on your car when you have an appointment!? Isn't that exactly why you make an appointment, duh. I asked for my keys back and left annoyed while he yelled at me...."I can't fix all your problems, lady." Horrendous treatment of a (formerly) loyal customer from a most unfriendly and unpleasant man. Not only can you not fix all my problems Reed, you can't fix any car problems either apparently.
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July 2023 by Craig M.
Mark and Matt have done a great job for over 6 years on all of our personal and business vehicles. Their communication is great and they give a common sense approach to the high mileage delivery vans. My family is so happy to have found them.
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July 2023 by Ava Sarran
After repairs including alignment the car was not aligned. Took it back to the shop, was coldly ignored.Went to another shop & a young guy aligned it perfectly, no problem with alignment since. Will not use Reed Car Care never again nor recommend their service.
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June 2023 by David Gardner
Honest group of people that do thorough work. Couldn’t be happier! Thank you guys.Service: General repairs & maintenance
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May 2023 by Rachel Meklemburg
Very professional and a great service. Will be using them more.Service: Tires
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March 2023 by Robert Blackbeard
My Kia Runs like it's Brand New again. I was a little nervous about trying a new mechanic for the first time. Mathew gave me a professional Consultation with attention to detail and great customer service. Best mechanic experience I've had in a long time. I will definitely be returning as well as recommending Reeds to my friends, colleagues and clients.Service: Exhaust
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February 2023 by Robert B.
My Kia Runs like it's Brand New. Professional Consultation, Excellent Customer service & Attention to detail. Definitely will be returning.
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February 2023 by Ken Defer
Everyone was great Mark Augustin knows his stuff
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January 2023 by Jerry Blackler
Recommended by a friend and I would definitely go back again, if I have any issues with my vehicle, the service and cost were excellent, the quote that Mark gave me was right to the penny.Services: Auto engine diagnostic
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January 2023 by Azia Dior
Good prices, service, and I’d recommend to anyone in the area !!
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November 2022 by omaralexander zaic
I have used several times great work great prices honestService: General repairs & maintenance
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September 2022 by Paula Adams
They were wonderful. Matt was amazing. Our car died but they made sure we knew all the information. Great service
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September 2022 by Ashley Thompson
Super professional and made me feel very comfortable! Will definitely be using them for any future repairsService: General repairs & maintenance
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August 2022 by Cookie Cottrell
I used to only go where Lance worked. He's worked on my cars for years. Well, he does work there, but they're all so trustworthy, that Lance doesn't factor into my decision anymore (sorry, Lance).Services: Air & cabin filter replacement
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August 2022 by Ursula Reeg
There's no BS, no oversell, just the facts of what needs to be done and very professional. You cannot go wrong coming to Reed Car Care.
