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October 2023 by Jonathan Mason
Pretty good shipper. Check in is easy and staff is polite. They actually had snacks and drinks for driver appreciation week all the way up to Friday so I felt the love. Loading is fast I was loaded in one hour. Be careful leaving over the train tracks.
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September 2023 by Мингиян
My appointment was at 8:00 a.m. Check in 7:20, got door at 8:05, left at 9:20. The lovely people even installed the locks themselves and closed the trailer doors.
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August 2023 by CT (Aynoki4)
unfriendly office and little space, workers are nice and professional
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July 2023 by Dave Myer
first time here I am impressed nice ppl fast loading even took me well before my appt.hope to come again
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April 2023 by Kiwi Givens
Appt 1pmArrived @ 1045Dock right awayLoaded by noon
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March 2023 by lanny marrow
They have a cloudy understanding about the refrigeration unit business make sure you know what's going when you going in and what you are getting it is alot less stressfulITS A KNOW THE MOST COMPANY.....
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January 2023 by Ricardo Carrasquillo
I arrived at 7:40 am (supposedly my appointment time at 8:00 am. Turned the paperwork at 7:50 am. I was told about a little wait. At 11:50 went to the office to inquire about when was my turn because I’ve seen trucks that got there after me being unloaded. When I ask, the woman in the office couldn’t find my paperwork and talked to me without any professionalism. I don’t know (raising her hands) and “helping” reluctantly. I had to go and fuel the trailer and come back. I told them that I was ready for another four hours. Then they get upset! Why, you started with your lack of professionalism!Over the years, this place has been like this and the management doesn’t do anything to fix it! Not a trucker friendly environment.
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January 2023 by Patrick Moore
Usually pretty good, sometimes it is slow but that's normal delays and stuff.
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November 2022 by Cherokee's Jeep Life
Lets just say since Lineage took over, this place has not had a smooth transition. I have pucked up at a lot of Burris facilities. Always efficient. Lineage now runs this location and I was here 30min early. 0900 appointment. I was put right into a door. 4hrs later, after verifying my p.o. # I was asked to pull out, because apparently another truck was supposed to have that door, but the shipping clerk made a mistake. 8.75 hrs later I was loaded for my long drive of 5.8 miles to my same day delivery to Wal-Mart DC in winter haven. Good thing is I got paid detention for the whole time I was there. Staff was extremely apologetic and extremely nice. The new system was the issue. Docks 7,8,and 9 are easy to back into, just down hill.
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August 2022 by alejandro macedo
Missed my appointment at 4pm due to shipper but they were able to take me in next day first thing in the morning. Unloaded within a hour.
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August 2022 by Russell Wrenn
I like going there which I do a lot but you have to wait a while sometimes they are always busy with a ton of trucks
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July 2022 by Truck life
very good place quick service ?
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April 2022 by Rizwan Shaukat
I am waiting 6 hours then thay give me a door 3 time my company dispatcher call after that i get the door loading guy then take other 3 hours to load my logbook is almost gone 2 hours left for driving this is a first and last time to come is place
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January 2022 by Eric R
Staff was great was 2 hours early and was unloaded within a hour
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December 2021 by Daniel Deyette
It's ok. Adequate overnight parking on a crumbling lot. They got me in and out in just over 2 hours. Arrive early. By 10, it's crowded and very disorganized. The folks who work there will treat you decently.
