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November 2023 by Yumi O
I love this place. My service Advisor was Caleb Mariani. He showed me what my Corolla needed to fix, and he explained and showed me what my car needed to fix. I just moved here and new for me. I didn't know which Dealer could be trusted. But this place people nice and can wait until done with the cozy place. Thank you very much and this Miracle Toyota is best. I finally found it!!
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November 2023 by Laura Austin
The best decision for me was my Salesman Lucas! You won’t find a nicer guy who is honest and trustworthy from your first handshake! I’ll look him up and recommend him any time the need arises for family and friends!
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October 2023 by Victoria N
Me and my husband came here looking for a 2023 Rav-4. We were greeted by Michael and he assisted us through the whole process. We were already pre-approved through our bank and he made the entire process easy and painless. He was super helpful with explaining our options and assisting us through it all. Great experience!
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October 2023 by Eric D.
I purchased two cars from this dealership- a new 2018 Camry and a used 2019 Highlander. In fact, we traded in the Camry for the Highlander. What I didn't realize was that the Highlander battery had been replaced with a cheaper version, and it died within 18 months. I discovered the problem and requested a replacement from the dealer. They did replace it.... At full cost.No acknowledgment of the issue, just a suggestion that it was time to replace the spark plugs and that batteries don't usually last longer than two years. Done with that.
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October 2023 by HERNAN HERNANDEZ
The experience at Miracle Toyota was incredible! Humberto really went out of his way with our demanding requests. At the end of the day we were extremely satisfied and grateful with Humberto’s professionalism and service. Great job!
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October 2023 by Lauramarie Soto
Thank you to Cesar and Miracle Toyota staff for helping us, and blessing us with our new family vehicle. So happy with our Highlander. Such a smooth process. We ordered our car, Cesar was very attentive and communicative with us every text he responded with an answer. Thank you to Alex Vargas for your assistance as well we appreciate for listening and serving us. We do appreciate and love the customer service your company offers.
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October 2023 by Helen Biggie
We are still so excited with our new Corolla Cross ? A very special thank you to Curtis for helping to make our dream of a brand new car come true. He was extremely helpful and explained everything. He answered all of our questions and was very professional and polite always with a smile. We will definitely be recommending Miracle Toyota to all of our friends and family!
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October 2023 by Eliska Filippi
Excellent car-buying experience! I came in knowing what I wanted already, or so I thought. Upon seeing the vehicle in person and running the numbers, I decided that wasn't the route for me. My salesman, Luke, was incredibly patient with me. He showed me several alternate vehicle options until we found the best fit for me. Luke was very considerate of my budget and helped me get into a vehicle I love within my budget. This is my second vehicle from Miracle Toyota and I have no doubt when I'm ready for another, I will be back. I recommend this dealership to everyone and will continue to do so. All representatives I encountered from reception, sales, management, and finance were all incredibly friendly and respectful. Not once did I feel even slightly pressured, which is amazing for a car dealership experience! I traveled nearly an hour to this dealership, passed several Toyota dealerships on the way, and I would do it again without any hesitation. Definitely check them out!
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September 2023 by Sylvia Miller-Howell
Thank you,I wanted to take a moment to express my deepest gratitude for the exceptional service my family and I received at your dealership in Haines City, Florida. Our experience was nothing short of extraordinary, thanks to your dedicated and outstanding team.It all began when my son saw a television commercial featuring the owner of Miracle Toyota, who laid out clear criteria for obtaining a car. Intrigued by the straightforward approach, we decided to visit your dealership. From the moment we made that initial call, we were met with warmth and professionalism by Tania, our salesperson. What truly set Tania apart was that she made us feel like family rather than mere customers. I felt comfortable enough to entrust my son into her capable hands, knowing she would handle everything with the utmost care and consideration.My son drove away with his newly acquired used vehicle, but as with any purchase, a few minor issues cropped up. When we reached out to address these concerns, your management team stepped up in a truly remarkable way. First, we had the privilege of speaking with Mery, who assured us that she would take care of every detail. During the resolution process, I had the pleasure of interacting with two outstanding individuals, Manager Marco and Manager Dave. Both of them demonstrated exceptional professionalism and a genuine commitment to customer satisfaction.I must give special recognition to Manager Dave, who went above and beyond to ensure that we were not only satisfied customers but also advocates for your dealership. His dedication and willingness to go the extra mile left an indelible impression on us.Mike, you have assembled an exceptional group of individuals at Miracle Toyota in Haines City, Florida. The level of service and care we experienced was truly remarkable. It is not often that one finds a car dealership where the staff treats you like family and genuinely cares about your satisfaction. We wholeheartedly recommend Miracle Toyota to anyone in search of an outstanding car-buying experience.Thank you once again for making our experience at Miracle Toyota so memorable and exceptional. We are grateful for your commitment to excellence and look forward to continuing our relationship with your dealership in the future.Sincerely,Tony
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August 2023 by Salha Hamzeh
The best service I have ever received. Since you walk in the make you feel welcome and give personalized attention. Ask for Mr. Valentino he is the best!!! Very happy customer over here and will come back for sure. Thank you miracle Toyota team you guys rock!!
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August 2023 by Carmen Soto Bosslady
Love the friendliness of the sales person and how he took his time to explain the entire process to my husband and I. Wally is a super sales person and knowledgeable of what he do. I will 100% recommend Miracle Toyota to all my friends!!!!
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August 2023 by Paula Santana
The best car dealership around. I was in prior communication with Marcus the salesman there at Miracle Toyota and he treated me with such kindness and consideration upon arriving at the lot. He listened to my needs and was by no means pushy. He got me in a car that is brand new for less money than a car I looked at a few weeks prior at a dealership in Tampa. The funny thing it was the same car for less money and it is 2 years newer. Marcus is very kind, funny, down to earth and an all around cool person! I am very picky and he did his thing and put me on a purty car. Lol. I recommend this dealership ? percent!! Remember to ask for Marcus and tell him Paula with the 23 Elantra sent you!
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August 2023 by Joanna Meshensky
I had a fantastic car-buying experience with Humberto. He was attentive, knowledgeable, and patient throughout the entire process. He took the time to understand my preferences and needs, helping me find the perfect vehicle for me. Humberto's professionalism and friendly demeanor made the whole process enjoyable. I highly recommend working with Humberto if you're looking for a seamless and pleasant car-buying experience!
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August 2023 by Bob K.
My son took his car in for an oil change and then received a call that his oil filter was tightened excessively and to proceed it would be $200+ for a new housing. When he explained that miracle Toyota was the last ones to change the oil conveniently there was no record. Was able to produce the credit card charge still nothing. He said to do nothing and went to pick up car. Since oil had already been drained he was charged for the oil and they also added high mileage additive with a total of $100+ bill. Tried to call service manager and he would not pick up after an extended time on hold. Complaint case opened with Toyota care, please be careful out there and help protect those that aren't mechanically inclined or educated enough to fight the bully service departments.
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July 2023 by James R.
I am sitting here in the service department for the second day in a row. Yesterday, I came in for the first time because an unusual warning light came on in my 2016 Toyoya Prius. Yesterday I waited all day (8 hours) for them to fix the problem. At the end of the day, I was told the problem was fixed. It cost me $600.Imagine my surprise when the warning light returned first thing this morning. So what exactly did I pay for yesterday because they didn't fix the problem at all. It is now almost 1:30 and I have been here for several hours with no news on the status of my car. Nor has anyone bothered to apologize for my considerable inconvenience. I am a huge fan of Toyota vehicles. This is the fifth one in a row I have owned, but after the Dismal service I have recieved at this dealership, I am seriously considering a different manufacturer. This is important because I am in the market for a second car to replace one totaled in an accident.
