O'Reilly Auto Parts store #5411 in Haines City, Florida, located at 700 East Hinson Avenue, offers a wide range of auto parts, tools, and accessories. Customers can benefit from various free store services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a Loaner Tool program for projects, with the same price as the deposit if customers choose to keep the tools. The staff includes friendly male workers who are generally helpful, though some customers have noted that female employees can be less attentive. One customer praised the store for excellent service, especially highlighting the staff member named Bryant, who went above and beyond by answering questions patiently, assisting with parts, and handling returns efficiently. Another customer shared a positive experience where the staff quickly checked and recharged a battery for free, demonstrating the store's commitment to genuine service. The overall atmosphere is friendly, and the staff is willing to assist with various needs. The store maintains a good reputation for trustworthiness and customer support, with a smooth return process and quick refunds. With over 6,000 locations nationwide, O'Reilly Auto Parts continues to be a reliable destination for auto needs in Haines City and beyond.
My experience with O'Reilly's always good always correct always fast
December 2025
Gracias por su servicio. This team is all about caring for the customer. 💯
October 2025
Amazing customer service here. Especially on the part of Gabriel, he helped me find a remedy to my broken headlights. He was very intellectual and knew what he was talking about.
