O'Reilly Auto Parts store #5411 in Haines City, Florida, located at 700 East Hinson Avenue, offers a wide range of auto parts, tools, and accessories. Customers can benefit from various free store services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a Loaner Tool program for projects, with the same price as the deposit if customers choose to keep the tools. The staff includes friendly male workers who are generally helpful, though some customers have noted that female employees can be less attentive.
One customer praised the store for excellent service, especially highlighting the staff member named Bryant, who went above and beyond by answering questions patiently, assisting with parts, and handling returns efficiently. Another customer shared a positive experience where the staff quickly checked and recharged a battery for free, demonstrating the store's commitment to genuine service. The overall atmosphere is friendly, and the staff is willing to assist with various needs. The store maintains a good reputation for trustworthiness and customer support, with a smooth return process and quick refunds. With over 6,000 locations nationwide, O'Reilly Auto Parts continues to be a reliable destination for auto needs in Haines City and beyond.
Great salespeople who really know their stuff. They’re always ready to help, answer any questions, and make sure you find exactly what you need. Excellent customer service and a very professional team. Highly recommended
August 2026
Great place!!! Very helpful, specially Xavier, is hard to find great service. I will say they have the Best Customer Service. I will give them a 10+
July 2026
I have nothing but good things to say about this location.Staff was friendly and Christian the manager was great and went above and beyond to help me and did way more than he had to! Definitely my new go to for any auto parts!
