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March 2024 by Sebrina Wynter
This post office is something else why my package and mails always going missing come this need to be stop I will go there tomorrow to change completely from this location
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February 2024 by Brentino
Keeps sending my mom's mail to me after she done moved months ago n she keeps trying to fix but still they keep sending to me.
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January 2024 by Robert Dalrymple
Screwed up my mom‘s address when she went to go do a change of address this will be the third time going back to try to change it. They misspelled her name even though she showed her ID and I helped her fill out the address change Mail is going to hold address, as you can see there’s another lady on here that left a one star review that had Messed up on her address changes as well So there’s a pattern here. Fix it my mom also said the Male employee was very rude to her and acted like he didn’t want to help her just kinda get her out of there.
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December 2023 by doreen bourque
I changed my address with new lot number over a month ago. Web site puts old address in and can’t change billing address to new number. Online does not work. I’ve been in 3 times to post office and all my mail has been sent back Darleen is the carrier.
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December 2023 by Josue Torres
I don't even know how to start this post office but they have to destroy it, make a new one but with employees because I don't know and especially the employee Carlos and Latino in order to help us needs a customer service course I would like to say more but it's not worth it they have been like this for years. That's why they have 2 stars and they end up crashing right now...
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December 2023 by marilyn dragosh
You need to make an appointment to renew your passport.
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November 2023 by Mike LaPlante
They routinely skip the delivery of my mail. We have 2 ebay stores and this is a problem for us. I just waited 45 minutes for a callback to discuss this and the line clicked off as soon as i answered the call. Its the business of communication but that is impossible.
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November 2023 by Lois Brown
Good customer service. Not happy with new rules for forwarding mail. Several items will be late because I didn't know. About new rules
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October 2023 by Deathstroke SC
Went in an hour early by accident for a new passport, and Tajur was able to make the accommodation without having to wait. Every post office employee was very friendly and helped each guest with a smile and even some jokes. Ask for T.J. on your next visit.
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October 2023 by Chris Walsh
Our postal server Enya is great! She is so friendly and helpful. I had an issue with a package and she was able to efficiently assist me. Her customer service skills are great! Thank you Enya!
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October 2023 by Linda Lopez
Always fast, and they answered my questions regarding renewing my passport. Good attitude!
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August 2023 by Michael Herrera
I came in today to USPS at 1051 State Rd 544 E., Haines City, FL to get my US passport, and I was treated like a king. Sorry, I didn't get the person's name; however, only one person is dedicated to visas. Therefore, it will not be challenging to give the highest recognition for his outstanding customer service skills. They offer the whole package, including pictures.Appointment is required!
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July 2023 by Rampant Colt
I have had numerous interactions with Haines City PO staff, both via delivery and at the Post Office mailing packages, etc. Staff have always been helpful and courteous. The building was clean and the waiting line was short and fluid. I even stopped a delivery driver in Haines City recently to ask her for directions she was extremely helpful and friendly. True professionals!
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June 2023 by Beverly Mason
The postal worker(SHE IS NOT!!!! Our regular postal worker)who delivered our packaged today 6/11/23, dropped our package at the End of driveway, near the gate. Just so happen my husband was sitting at the table and saw what she did and ask her why she did not bring it to the porch? she replied people don’t want us to come in their gate!! The gate does Not!! have ANY closer’s a across the front!!?I have never in the 30 years I’ve Iived here, heard this!! She continues to drop my mail/packages at the wrong address! SOMEONE!!!!! Could have stolen my package and we would have never known. She speeded off! I will be reporting her. Tomorrow!!!
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May 2023 by Maria Rodriguez
Rafael and David were very helpful and kind helping me with the passport renewal application. They are very knowledgeable and professional; I am happy I decided to come here!
