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April 2024 by gloria
Tired of asking for my sandwich to be hot only to get home and have an ice cold refrigerated sandwich. They need to check the date on their flan. Mine was so old it was cracked on the top and all dry much too thick
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April 2024 by Alberta Singleton
Only draw back we went in and they wouldn’t let us order our food. We had to go back out to the drive through to get food.
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April 2024 by Peter Charles
Good bowls fast service
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April 2024 by Tatiane Torres
I adore
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April 2024 by Alina Kaller
The worst! They don't speak English and they never get the order right. They are rude and always claim they don't have whatever sauce I am requesting or a mixed meat bowl.Drive through attendant didn't want to serve me because I am white and he pretended to not understand English.Worst chain ever!!!!
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April 2024 by Angel Johnson
What a horrible experience. I ordered the coconut shrimp bowl and discovered a bug in the salad. So gross.
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March 2024 by Paul Bronstein
Terrible service , they could not even contain the black beans , it spilled in my car and ruined the interior, absolutely atrociousFurthermore, The staff at Pollo tropical, forgot to give us a whole chicken and stole our money. I’m very hesitant to go to this Pollo tropical again, and I highly recommend La Granja across the street
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March 2024 by Miss Tiny
The food was good, however they had about 3 hours left till closing and did not want to remake them. in addition, location wasn't to clean.
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March 2024 by Emilio Gomez
A Pollo Tropical with no black beans ?
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March 2024 by Isaac Miller
Came in to order, was informed no beans, , what's next no
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March 2024 by Wendy
I asked for my order after ordering online. The lady behind the counter looked at me with an attitude and turned around and ignored me. I saw her put a bag on the counter not addressing if it was my food that she threw. Horrible horrible customer service. They should shut down. I understand that the pay may be an issue. But it could be them one day that is customer.
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March 2024 by Kemel
Awesome speed and food quality !
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March 2024 by jorge zabaleta
This location is super busy at night and used to be very slow getting the orders out but it seams this time all went quickly and my food was GREAT as usual! Delivery was also super fast thanks to grub hub.
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March 2024 by Angelis Frias
They don't give you enough steak for the price ?
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February 2024 by MIA Limos
Poor costumer service,very disappointed with the visit. They try to blame of something like doble order and refused to give the food that I paid with my credit card.Completely a