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February 2024 by Angela Novoa rubiano
Excellent work by young LENIN ORTEGA. GOD BLESS YOU ALWAYS ?
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January 2024 by Papermanfla
Atm doesn't work.
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January 2024 by Cristal Suzette
I see that they have very bad reviews, but my experience with the staff was fantastic. Crister is incredible—she had all the willingness in the world to help me, taking every second to explain every detail for my business account. I truly liked her treatment so much that I will always come to this location so that she can always assist me. Sending good vibes to her and also to Carlos ❤️✨ ? Thank you for the excellent service I received from all of you. Hopefully, all other Truist locations have people like you. Oh, but I can't forget the young lady at the counter—can't leave her out! Haha, she also assisted me and was lovely. I don't remember her name, but she was super courteous and kind.
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November 2023 by D J
This branch and some of the staff working here are truly the best part of the Truist organization!I must say that I have had a horrific, abusive, nightmarish experience with Truist as an organization for my mortgage lending but I shall leave that review elsewhere.This bank location here was the one ray of hope and positivity for Truist!! I went there this week to do some annoying task for the mortgage. I was told there would be a short wait by two polite staff. Shortly after, a pretty, kind, tall manager named Christer came out and apologized for my wait. She took me to her office, listened to understand my needs, and was most sympathetic to my plight and all I had been through with Truist.Christer called the main line for me- they were no help. Then, however, Christer posed a solution for the issue. When I relay to you that Christer then went above and beyond to help me, I truly mean that!!! She was the embodiment of that phrase! I would never in a million years expect a bank manager to do the kind and helpful deed Christer took her time to do for me that day. Another staff Masmood helped too!I will FOREVER BE GRATEFUL TO CHRISTER and MASMOOD at this branch for helping me this week when I really needed it!This branch gets 5 stars ? and I could not more highly recommend this manager Christer.If you are stressed and at your wits end with Truist, just know that there is one professional lady who is good, who truly cares, and may be able to help you!!!
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November 2023 by Florin Petrutiu
Slowest bank ever. Understaffed. Had an appointment at 10:30am, 20 minutes later in the lobby not even acknowledged. One single teller too, takes a long time to make a transaction.
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October 2023 by R RC
Excellent treatment and service, I recommend it! I especially want to thank its employees, without them Truist would be just another Bank, but thanks to people like Mr. Lenin, Mrs. Florinda or Nathanael, it is the best Bank. Thank you
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August 2023 by mylene padilla
1 teller and a huge line. No AC. What a dump! Keep away from this horrible place !
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May 2023 by Wendy Beck
Where is it written that the night depository is for commercial customers only? Made a deposit in there and the teller called me to inform me of this. Nice touch! They NEVER answer the phone and do not return voicemails.ATM works about 50% of the time.
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October 2022 by Miguel Batule
Very professional and polite services. One of the best American Banks!!!
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August 2022 by M. Black McCarthy
(Translated by Google) BANK SCAM DANGER ALERT, it is not recommended to have an account with this bank, last week I was surprised to see a fraudulent cash withdrawal from my account made at an ATM located in another city more than 300km away from my residence, for greater surprise, the withdrawal was based on unavailable funds, that is, I did not have money in the account to withdraw it hahaha, incredible to withdraw money without the card, without the password and without funds, how can it be? I think the most truthful hypothesis is that it is an internal scam, DO NOT USE THIS BANK DANGER DANGER(Original)ALERTA PELIGRO BANCO ESTAFA, no recomendable tener cuenta con este banco, la semana pasada me sorprendí al ver un retiro fraudulento en efectivo de mi cuenta efectuado en un cajero automático ATM ubicado en otra ciudad a más de 300kmt de distancia de mi residencia, para mayor sorpresa el retiro fue sobre fondos no disponibles osea no tenia en la cuenta dinero para que se retirara jajaja, increible retirar dinero sin la tarjera sin la clave y sin fondos, como puede ser? Creo la hipótesis más veraz es que sea una estafa interna, NO USEN ESTE BANCO PELIGRO PELIGRO
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March 2022 by Siarhei Zavadski
I came to the apointment and had to wait almost an hour.
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January 2022 by Natalia Goubanova
I have a loan with this bank and cannot reach anyone for days now !!! I didn’t received any loan documentation from that bank ! Nothing ! I cannot make any payment !
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September 2020 by Celeste A
I was scared to open my first account but they made the experience feel very safe and friendly. They took the time to explain every step of the way and were very kind to me when I didn't know the answer to all of the questions. They didn't rush me at all. Very nice people.
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December 2019 by leonel garcia
I do banking all the time with SunTrust for a very long time and I never had a problem before until today. Drucell Golden the teller she looked like she didn’t want to be in there, she wasn’t willing to help me with all my transactions. I have more than 5 accounts with them and they refuse to exchange my money into hundreds. Then she call Miranda Streckenbach just to tell me the same thing. I you read outside it says SunTrust bank, so, they should be able to do simple money exchange and no only deny service just because they don’t feel like doing it.
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November 2019 by Stanley Davis
Never had any problems, nice friendly professional staff.