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November 2023 by Google user
Absolutely awful waiting times, especially at night. They said they could not read my doctors handwriting on the prescription.. FIRST time I've ever heard that. The Pharmacist on duty tonight 11/13/2023 8pm was rude.. Computer systems kept freezing resulting in me not even being able to know a price on my prescription. I was told to come back in the morning when the computers are working properly.. seriously??? This is a joke.
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November 2023 by Jason M.
I don't write reviews either but this is the absolute worst Walgreens I have ever been to. I really do hope whoever owns this Walgreens whether it is the corporation or not they get in trouble and they lose their sponsorship because this was the most ridiculous Walgreens I have ever been to. I wish I could give a zero starsand the cashier tonight I really do. Hope gets fired. Honestly, I pray that he gets fired.
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October 2023 by Emily R.
The staff is rude and unprofessional. The pharmacy staff is not helpful, they are lazy and have a horrible attitude, bad service. My Dr called in a prescription after a procedure, I requested to have it delivered. never arrived. I called and they told me it was there and had not been sent. I asked them to hold it for pick up, when I was able to go the next day they said it had been sent by fed ex that morning. and it would take 2 days to reach me. After waiting forever to speak to the pharmacist it was found in a bin waiting for fed ex to pick up at end of day.Stay away from this store, I will not use them again.
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September 2023 by Samantha O.
This pharmacy operates as if it is severely understaffed, and you are lucky if you get someone working there to behave professionally. Every month I come here to pick up prescriptions and every month it's the same issue. When you call, you sit on hold for 10-20 minutes at least and usually get hung up on. The waiting line inside the pharmacy and in the drive-thru are always long. If there are issues with insurance, you have to call the pharmacy or physically go there since they don't answer their phone because they do not reach out to insurance without being prompted. Please hire more people, hire better qualified people, train the current staff, something!
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July 2023 by Carlene Roche
Walgreens on Hallendale Beach Blvd. Worst service ever. Every one works at a snail’s pace and no one ever comes to the front desk to help out the young clerk who’s been here for about a minute and a half.
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June 2023 by Danielle H.
I don't like giving negative reviews. So sometimes I just will not write anything, since I like to keep life positive. But... since I have to give a star, they get one, but I'll call it negative one. This is the second time I used them as a fed ex drop off and one of many that I ran in after work. I have never waited in such long lines. Only one person at the register, other staff walking around like they do not see people in these lines. One gentleman was helping the line of passport pics, photos and my fed-ex drop off, he vanished. After 30 min of the same people in line.... A manager came and went and kept acting like she would come back. When she finally started to help. She said to the only woman that had been working the counter "oh I guess he went home." She was unable to help any of us. Needless to say. Don't go there for pics, passport pics, fed ex drop off, or just anything in life. There is a CVS down the street
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January 2023 by Eugene N.
50 minutes on hold and keep counting... they are so careless to customers that I am surprised this location even exists. Oh wait, if you go there in person, you'll see very poor and the most unprofessional stuff I have ever seen in my life. Save your time and go across the street to Publix
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October 2022 by Alex Stolyar
Absolutely terrible service from the store and pharmacy dept. No one can answer any questions concerning a ready RX and only 3 people working entire store and pharmacy
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October 2022 by Cristina Di Paola
Very bad customer service
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September 2022 by Sylvain Fretigny
It is disgusting the way they hang up th phone wen you call for medication i call 5 times in row they said some one will be with you but each time they hang up before you speak they always change the pepoeple at thr conter and you have to wait for ever look like no one know what they are doing
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August 2022 by jd lo
Waiting for 20 min on the phone to get a medicine refill and they just hang up on me. This is how Walgreens is taking care of people. A multibillion pharmacy company can't hire people to answer the phone.
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August 2022 by Audrey Onyeike
The absolute worst pharmacy I've ever been to. They are inhumane and should be barred from the medical industry. You could be dying right in front of them and they still wouldn't hurry to help you. There are at least 5 pharmacies within 7 minutes - pick any one of those and avoid this Walgreens.
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August 2022 by Nathan A.
I'm a visitor from out of town and required antibiotic drops for my son's ear. The line up at the pharmacy was ridiculous. One person was working at the front. I waited over 1/2 hour in line to be told these ear drops were 200$. I left. The next day I went to Walmart, no wait time, friendly staff and got the same medication for 76$!!!Clearly Walgreens sets their own prices. They don't care about the customer.
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May 2022 by Genell N.
This is the worst Walgreens I have ever encountered. They rude, don't come toThe drive thru window, will walk right pass you. Never have meds ready, never authorize meds that needs to be authorized. I swear I get anxiety every time I come here. My ins doesn't take CVS anymore and that's the only reason why I come here. I'll find another location.
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April 2022 by Doug H.
This is one of the worst Walgreens stores I have ever seen, particularly the pharmacyThe customer service is almost non-existent.You can die in line, waiting for the slow and oftentimes rude employees.Try calling them and no one answers the phone. It's been this way for years and Walgreens doesn't seem to care.Would give this store ZERO stars but they won't allow it.STAY AWAY FROM THIS WALGREENS.