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August 2025 by james whitlow
Ordered choke cable for Harley and never received it. 2 weeks late and tracking info ceased. Site is selling via Amazon and turns out it's an Ebay store. Strange! Anyway, no refund and no part! Scammed once again!
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September 2024 by Philippe Cooper
Don’t deal with this shady operation. They will play games with shipping and you may not receive your order for weeks after placing the order. Complete deception.
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August 2024 by M V
Dishonest business do not buy from them. I purchased an item from this company through Amazon and returned it within 3 days unopened. They charge me a restocking fee and nowhere in the ad did it mention that they charge a restocking fee only that they will give full refund if returned within 30 days.
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July 2024 by John Braddock
Ordered motorcycle swing arm isolator mounts for $59.98, and got 2 ROK bungee cords, made in Mexico.
Don't bother ordering from them.
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March 2024 by Itz Potater
Absolute crooks
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December 2023 by Topper Tube
Marked item as shipped, created label and never took to USPS. Package ? went to Shipment Received, Package Acceptance Pending. Then eventually no tracking info was available. This all too 3 weeks. Had to request 3rd party refund.
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November 2023 by SavedbyGrace
Just read all the 1 star reviews! Stay away from this business. Same problem. Ordered a part and immediately received a tracking number. It’s been 7 days and still USPS has not received the item. Company claims it was picked up next day. Thankfully the part was ordered via Amazon and I will be filing a claim for refund with them. Don’t bother trying to call the phone number listed for them. No one ever picks up and you can’t leave a message.
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October 2023 by Marcelo Ortiz
It's exceptionally rare that I write negative reviews; however, due to the nature of my transaction with this company, I find it necessary to warn prospective consumers.I placed an order on 6 October 2023, with a guaranteed delivery date of 13 October via Ebay. Currently, the item purchased is still awaiting delivery to USPS even though the company charged my card and had a shipping label created.Since the date of purchase, on 18 October 2023, I called the number provided on Google and was sent to voice-mail- which does not allow recording.I've filed a dispute requesting a refund through Ebay. Had I received my item purchased on the projected delivery date, I would not have gotten a "fix-it" ticket on my motorcycle last Friday.Shady business practice, and poor integrity (or lack thereof) from this company; 10/10 do NOT recommend.
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August 2023 by Dan M.
Ordered item on ebay. 3 days to allegedly ship. Still not shipped. 5 days awaiting package acceptance?
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July 2023 by richard powell
They sent me the wrong size stem then tried charging me for returning it. They then made numerous different false claims to try and not send me my full refund, luckily I kept evidence of everything and they were forced to refund me. Otherwise there is no chance they would've helped me at all. Horrible customer service and willing to try scamming customers over petty amounts. only 1 star review I've ever taken the time to give
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July 2023 by Don Verbeck
I purchased an item through Amazon Marketplace (Orange Cycle Parts [OCP]) on 6/26/23. I began to suspect there was a problem when the USPS Tracking tool said for the last 12 days: "Shipment Received, Package Acceptance Pending" which in postal lingo means the Post Office did not receive the shipment from the merchant OCP. I tried calling OCP 3 times, no one answered. Then I looked at past Google reviews for OCP and saw they've pulled these shenanigans before. I immediately disputed the charge with my credit card company.
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June 2023 by david settle
Unbelievable service and purchase of a new bike. They guys where amazing!!!! extremely helpful and very knowledgeable!!!! So glad I drove 2 hrs to get there and deal with these amazing guys!!
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March 2023 by Matthew Giunta
Similar to others, I ordered a part and quickly got a shipping tracking number. However, the package is still pending pick up after 3 weeks. Attempts to contact the seller have been unsuccessful. Wish I had seen these reviews prior to ordering on Amazon. Beware!
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March 2023 by juan santiago
Awesome ppl at Orange Cycle helped me get on an ebike I was looking all over for. Very professional and helpful ppl there. Would definitely recommend anyone that's buying an ebike or needs parts.
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February 2023 by Raymond Salden
Ordered expensive parts online, was notified their address accepted delivery over a week ago, and thats where the package has remained. No response to my calls or messages. Based on other reviews and information, I suspect we will file a complaint.
