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December 2023 by William Gracy
Radiant, at Hawthorne is great. The staff are knowledgeable, courteous and friendly. Penny, Hazel, Princess, as well as the others, are wonderful.
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November 2023 by Cynthia Berry
I had never been a credit union member until I moved to Hawthorne. I have found the service provided by the associates to be very good and always knowledgeable. Today was no exception. I am always addressed by name as I walk in and I believe the staff at the Hawthorne branch truly cares about my banking needs. I also appreciate the CD rates. So thank you Radiant for being my personal bank.
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November 2023 by Dwight Murphy-Strickland
I have been a loyal customer for years I have 4 accounts and a car loan with RadiantI have a member of my household that I deposit their payroll check into my account ,I was informed I will have to start paying 2% or $5.00 per deposit.I am not happy with this addition to my banking and cost out of my pocket!If we as customers are going to be nickel and dime here and there maybe you should stop your nickel Program and use this for your revenue stream
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November 2023 by Gini Mills
It was an easy and enjoyable transaction. She knew my name call me by my name. She was patient friendly. Smiling for that early in the morning. I was very impressed with professionalism courtesy, and knowledge
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November 2023 by Mike Perhealth
Customer service is top notch.... Princess at the counter at the Hawthorne location was so great to deal with helped with everything I needed ... and Marcy with the loan dept is always great to deal with! Keep up the good work Radient
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November 2023 by Larry Smith
Have been going to the Radiant credit union since they open the branch in the Hawthorne shopping center and since Tracy Smith has showed up all her staff are very helpful very knowledgeable very polite and fast to respond and a very good atmosphere when you walk in you’re always welcomed and offered assistance. Glad to have them in our neighborhood.
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October 2023 by Shay K
Ms Hazel Williamson she was very helpful and patient. Great customer service.
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September 2023 by Diane Whitaker
Tracy at Hawthorne Branch was great, professional and understanding. She helped me through a fraud case.She is motivated to learn, and advance in her career field.She explained things somewhat simpleYet I was still confused. It would b great to bring back small bottle of water forcustomers.
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September 2023 by Paige McDaniel
I visited the local branch in my small town and the staff was personable, polite and knowledgeable. I was greeted when I walked in and treated with fantastic customer service. The experience was wonderful and I am excited to begin banking with Radiant.
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September 2023 by Bridget Smith
Everyone person I talked to was helpful, very polite, and extremely friendly and was very inviting on conservation. Like they new me forever. I'm extremely happy I went with radiant credit union.
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August 2023 by Nancy Trahan
It was good helpful and knowledgeable people were friendly and responsive to my questions and concerns
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July 2023 by Jimmy Brown
This bank was first class in the way they went out of the way to make me happy and my transaction to be made love them thank you so much they are awesome
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July 2023 by James Hall
Ms.Chambers was awesome!step by step she walked me through opening the account and explained exceptionally well
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July 2023 by R Martin
I had an identity breach, the people at the hawthorn branch were awesome! And the fraud department was super
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July 2023 by John-Phillip Rogers
I believe the young lady's name was princess, and she lived up to her name! She treated me like a king, very patient and help with my many concerns and I mean I had MANY concerns. Hawthorne radiant branch ,you've have an excellent team members. Thank you for making my decision feel like I made the best choice.
