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December 2023 by mehrshid Khatami
This store should get closed . The filth on counters and carpet is unbelievable . Pharmecist and one employee should learn customer service.
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August 2023 by Parin Bhayani
One of the worst experiences I have had with a pharmacy. Script was supposed to be ready three days ago, but they didn’t fill it. Finally was ready today and I went to the store to pick it up. However, the pharmacist who was “filling in” could not find where the medication was placed. His nonchalant response was just for me to come back tomorrow when the regular pharmacist is present. What do they not understand about time sensitive medication? I am having this scrip transferred to a different pharmacy altogether. Very disappointing.
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February 2023 by Jessica Jones
By far the WORST CVS I have ever stepped foot in. They don’t do the same sales or coupons that all the other CVS in the area do which makes it very difficult to coupon. The worst part is the employees can’t even be bothered! We needed help with something and practically had to beg. The employees were too interested in a personal conversation or on their phones to even notice there were customers in the store.
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February 2023 by Cindy Yarberry
Shopping at this CVS was nice, as I was able to find what I needed quickly and ask questions if needed. Thank you.
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January 2023 by Russell H.
Went to receive my Covid booster at scheduled time at another location but they ran out and told me to go to Heathrow location that they would have the booster there. Asked if I needed to schedule new appointment and was told no problem. Drove right over, stood in line and listened as pharmacist told lady ahead of me he would be out to give her the booster in 5 minutes. I stepped up to counter, smiled and showed my phone which had my scheduled appointment at other store. Explained they sent me here because they didn't have any more boosters, and that is when Sarin, I think his name was told me they have no time to give me a booster. I said I heard you tell the lady you would give her the booster in 5 minutes so I said I will sit right next to her and you can give me mine. Then the rudest Pharmacy Manager appeared, told me his name is Jackson and he has been with the company 42 years. Told me in no uncertain terms that I will not be getting a booster from them and to get out of the store. I am a 62 year old professional and have never been treated so poorly by anyone especially when my request was so simple given that I was sent there from another one of their stores and they were giving a booster to another person anyway. This is not the type of person to manage a pharmacy given his use of profane language and threats that I needed to leave or he would remove me if I didn't leave. All I wanted was a reason why I couldn't get my booster if they were giving it to someone else
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October 2022 by Erin Burt
I want to thank the staff for making it so easy for me to get my COVID booster. They were kind, efficient, and professional. After a frustrating experience at Walgreens earlier in the week, I was so happy to be able to get my vaccine at CVS. I should have gone there first. Thank you CVS staff.
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October 2022 by nick ramacciato
Jackson and Kendra for years have always been efficient and quick , one time I had a doctor prescribe the wrong medicine and Jackson actually called me and said is this right and ask me to double check and he was right and somehow there was a mix up at the Dr office but it feels good to have people look after you like that , love you guys !! , and the other part of the staff is also great and the other pharmacist as well
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August 2022 by Angel Franco
Unprofessional staff, don't care about the customer at all. Spoke with feedback. They agreed with me that they should have honored the price on the promo. Since sign is up. But their hands were tied. Since the store has final say. And the store, in their actions, pretty much say they don't care.
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April 2022 by Sarah Butz
This may be the first time I've reviewed a place but they started out sub-par and with recent decisions to close their pharmacy from 1-2pm every day, they're even more useless and inconvenient. Ive had them say they dont do walk in TDAP vaccines where another CVS location was happy to accommodate. Theyve filled my reoccuring perscription with the wrong dose level before and I caught it, not them, when I checked my perscription in the car; when I walked back in they said "yeah, the prescribed dose would have taken longer" EXCUSE ME?! The inconvenient pharmacy hours were the last straw for me. Go to Walgreens or the CVS a couple miles away on Rinehart and save yourself the headache.
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December 2021 by Jahir Chu
Pharmacist Jack and Tech Puja are absolutely incredible. My son is 8 years old and is terrified of needles. We had an appointment scheduled today for his first Covid vaccination and the staff were so kind, extremely patient, and passionate. I truly am grateful for there good grace in making him feel comfortable and happy to report on the path to being fully vaccinated!
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December 2021 by Ram
Very rude Pharmacists. Please either hire more staff or be nice to customers. Too many customers is not an excuse to be rude. You are running a business and not charity.
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October 2021 by Meagan
Karen is so good at giving shots that I wasn’t even sure if I got one until I saw the mark. I literally did not feel a thing. If you’re scared of shots/pain I highly recommend her.
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July 2021 by CJR
Incredibly helpful pharmacy. I was visiting from out of town and forgot a script. The staff was able to work with me to help get things squared away. Very much appreciated!
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July 2021 by Kali Wharton
Karen in the pharmacy was amazing! Sh did both of my vaccines and made the experience so comforting! She took the time to ask me about myself and even wished me a early happy birthday!! Thank you Karen
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March 2021 by Brianna Ontaneda
I can’t say enough good things about this pharmacy. Ms. Kendra & Mr. Jackson have made us feel so welcome for the last three years, always remembering our names and asking how we have been. We live on the other side of town now, but still make a point to go to this location because the service is just that professional and personable. If you’re looking for a small town pharmacy feel with CVS quality this is the place for you. Bonus: sometimes they give you treats on holidays. ?
