The UPS Store #6728in Hernando offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. The locally-owned and operated business is dedicated to providing helpful assistance to its customers. While most reviewers have had positive experiences, with friendly and attentive staff, some customers have reported issues with follow-up and package delivery. One customer had a package arrive damaged despite paying for the packing service, and experienced difficulties reaching the store to resolve the issue. However, the manager was able to address the concerns, and the customer's remaining packages were eventually delivered securely. Overall, the UPS Store #6728 is known for its efficient and polite service, even during busy times. Customers appreciate the store's fair pricing and willingness to accommodate their needs, such as avoiding the shipment of live plants or small children. Despite a few isolated incidents, the majority of reviewers recommend this UPS Store location for its reliable service and friendly staff.
I had a large box of my fathers things packed and shipped after his passing. It arrived beautifully packed, everything was perfectly cushioned and protected. The service was worth every penny. Excellent service and kind staff
August 2026
We love our Citrus Hills UPS store! The folks there are friendly, fast and efficient! If there is ever a line there is an Amazon self return station which makes the process even easier. Thank you staff!
August 2026
Everyone here is so friendly and efficient . They are so quick there is never a line. I use this location all the time since I live right down the street and think this place is the BEST!!!
