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January 2024 by Katerine Amador
Great service by Diego Fernandez, so professional and kind. Fully recommend to try this location when renting a car.
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January 2024 by Julio Marin
My personal experience has been disastrous. I have gone two days in a row because I had a confirmation from Geico to rent a car and there was never one. On January 11, I went and there was no car, the girl who helped me told me that the next day my car would be there without problems, I asked her please if they could call me between 11 am and 12 pm she said yes but never They did it, I returned the next day, January 12, and there were no cars either. The man who served me treated me in a somewhat rude and despotic manner, saying in more or less words that I should go somewhere else if I wanted. It never occurred to him to tell me that he could help me, that perhaps the car could be in another enterprise office. Nothing that would not recommend this place to anyone and they should give a customer service course. The gentleman was tall, white-skinned, Latino. The address so that everyone who reads the post knows what it is: 10200 NW 77 Ave Hialeah Garden.
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January 2024 by Ash P
Worst experience at an enterprise, and I rent pretty frequently. Complete chaos.. the parking lot is an absolute nightmare to get out of. Plus my reservation was not ready when I got there I reserved and suv and the gave me a small car
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January 2024 by Claudia Baron
Quite friendly and fast service.
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November 2023 by Mark Comstock
Do to the recent storms very few vehicles available ins etc,no complaints from me
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November 2023 by Alix Catul
Absolutely Great Service! First time renting from this enterprise and they did not disappoint! Diego is the man! Very professional and well spoken! I’ll be back!
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September 2023 by WILLIAM COTTON (DINGBATT)
Every Time I Go pick up my Vehicle I’m Treated With Royalty I Love Enterprise Like I Love My Family you guys are the Best Thanks ?
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September 2023 by Hector megido
Amazing customer service they helped me every step of the way. Shout-out to maria !!!!
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August 2023 by Lisa Smith
If I could put 0 stars I would, Run do not rent from here. Will overcharge you for services.
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March 2023 by roy river
Amazing customer service. 1,2,3 and go.Will go every time i need . Thankyou hialeah team.
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March 2023 by Chely G
I loved it, they have a good service, good communication, the cars are in perfect condition, I definitely recommend them 100%. Thanks Albert and Randy for the attention.
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January 2023 by Dom S.
Rented a car from enterprise rent-a-car at the airport. Overall the experience was pretty much what I’ve experienced. I was just disappointed when I got in the car to find that it was dirty. Attached are pictures to show what I found. Aside from that, which I blame on the airport enterprise, I needed to add a driver to my contract and went to enterprise in Hialeah on 77th. You can’t imagine my surprise when we were greeted by the greatest guy. He was super friendly and courteous and took care of us right away. He explained that the Enterprise Rent-a-car at the airport is different than the other stores and that traditionally I’d have to go back to the airport to add a new driver but he said he’d be able to help us, and he did. Really amazing guy. Kudos to Louis. I will rent again from enterprise because of him, in spite of cleanliness of the inside of the car.
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January 2023 by Laurent LaRoche
First off the car they gave me had almost as many miles as the car I already had. The car ran fine though. My real issue with this location is the lying. I picked up my rental car and they told me my car insurance didn't work with Enterprise. That I needed to get additional coverage to be protected. After talking with my car insurance I now see that I was lied to by Enterprise. This was my first time trying out this location. I will never use Enterprise again because of this location. There are plenty of agencies that don't lie to customers like that.
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January 2023 by S Bo
Rented a car from this location for the Christmas weekend and the service was top notch. Luis the manager was friendly, communicative and even called ahead of my scheduled pick up time to advise my rental was available. I will be renting from this location again.
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January 2023 by Diana Dominguez
I was told to rent a car by insurance company there , called to ask if they had a mid size car was told they could not disclose that information when I get there they didn’t have any but I could upgrade to a bigger car if I paid out of pocket waste of time