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February 2020 by Sandy Alvarez
Mala experiencia en esta gomera, muy mala atención al cliente por parte del personal de la oficina, al parecer se cree guapo con el tamaño recortado que tiene.
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October 2019 by Sandra L.
Last week I arrived at this location 45 minutes before closing and an employee from far stated to wait for Manager. Manager came to my car to ask what service I needed and I told him I have a nail in my tire to be patched. He simply stated we close in 30 minutes and 1 car ahead of you. You can wait and if we have time (mentioning 6pm closure) we will fix it if not to bad come tomorrow. This was an older man talking to a young lady knowing I had a nail in my tire and tire was low. He was rude hadn't an attitude and cared more about closure then assisting a customer! Horrible and unsatisfying service! I will NEVER recommend this place to anyone! Don't bother coming here!! Horrible place! I would not even give it 1 star but I cannot bypass it
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May 2019 by siane tucker
Best tire service business in South Florida. They have gone the extra mile for us. I'll travel to go there for my auto needs for tires, brakes h oil changes. Terrific people to deal with.
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January 2019 by Lily F.
I had a nail in my tire so i was in dire need of a patch on a Sanday afternoon. I pulled up and was greeted immediately. Thr staff here said $15 or an outside patch and $20 for an inside patch. I paid for the $20 option knowing it was the better of the 2. I was told it would take 15 minutes. I walked around the small shopping center and returned to find my car ready. I went inside to pay and that was it. So simple and quick. Exactly what one wants when dealing with such an issue.
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July 2018 by Eduardo V.
We use to never have a problem with this place but lately it has been garbage service. My dad dropped off his car at around 8:05am to get his brakes done and four new tires. At 10:30am we passed by to see how it was going before heading home from a haircut, and they said 30minutes it will be done. Great! So i take my dad and brother home and i bring my brother back at 11:45 to pick up the car. It is still not done and they tell me 30 minutes more. Its now 1:06pm and their response to me when i told them its been over 4 hours already, was "yea i dont know whats going on, something is wrong and we are trying to figure it out" WHAT TYPE OF PROFESSIONALISM is that!?!??? Already told my dad dont ever bring your car back here, we will find another place to work on your cars. This is unbelievable and sad. THEY ARE NOW ON YOUTUBE TRYING TO FIND A FIX FOR THE PRESSURE THING THAT CLOSES THE BRAKES ON THE ROTORS!!!!!! Whenever the owner Rafael is not here, there is an issue. As soon as he arrived, things started running smoother and cars were being completed.
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July 2018 by Placido V.
Excellent service at very reasonable prices. Not just a tire store but a complete auto service facility.
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October 2016 by Alexander M.
I cannot believe how rude the person, who I believe is the owner/manager, was to me. I arrived at 4:30pm with a flat tire (and I mean COMPLETELY flat). All I wanted was a patch, something that can be done in 10 minutes or less (I've had them done on my tires before). The extremely rude owner/manager told me first I had to move my car so he could park a car that was going to be serviced. Before I did that, however, I let him know what my situation was. He then told me that he did not have time to help me because he was closing in 30 minutes and that I had to leave and come back on Monday. I told him that my car was barely drivable, which he responded by telling me that he was now closing in 28 minutes and that I had to move my car. Talk about bad customer service. If you want business, do not turn it away. I have now told my family (who regularly would come to this shop for service) to never even think about taking their cars to this location. No puedo creer lo grosero la persona, que creo que es el dueí±o/gerente, fue conmigo. Llegué a las 4:30 pm con un neumático desinflado. Todo lo que quería era un parche, algo que se puede hacer en 10 minutos o menos (he tenido ellos hecho en mis neumáticos antes). El extremadamente grosero propietario/gerente me dijo que primero tenía que mover mi coche para que pudiera aparcar un coche que iba a ser reparado. Antes de que me moviera, se lo dejo saber cuál era mi situacií³n. Luego me dijo que no tenía tiempo para ayudarme porque estaba cerrando en 30 minutos y que tenía que salirme y volver el lunes. Le dije que mi coche era apenas manejable, lo que respondií³ diciéndome que ahora estaba cerrando en 28 minutos y que moviera mi coche. Que mal servicio al cliente. Ahora he dicho a mi familia (que regularmente vendría a esta tienda para el servicio) que ni siquiera pensar en tomar sus coches para esta ubicacií³n.
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January 2011 by Jessica O.
This place is horrible. The employees and managers are rude and unlicensed. Do not ever take your cars here. They charged us almost $1,000 to do a job that was never done, shortly after my radiator cracked and caused my engine to die. I took it somewhere else and they put in a new engine and I never had any other problems with it.
