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October 2020 by Dee D.
Mysogyny at its finest. This little j*** Eric in the paint department, skipped me to take care of two men he insists were here before me. I had taken a number and mine was 31 and theres was 32. Simple proof I was here first, plus i was in line waiting before them too. Called me "dear" and condescendingly tried to explain to me he had been helping them before me. Apparently they tracked him down and asked a question while i waited in line. He was extremely rude, until I walked away to find a manager.Two customers followed me because they saw how rudely i was treated and they ended up leaving, carts full as they refused to do business here after seeing him behave that way. The manager was nice advised that Eric was new. However, new will never excuse pure rudeness. When my daughter went back to get his name and he was bad mouthing me to the customers. All I had done was advise that I was here first, and call him rude when he spoke to me the way he did. I am still making my purchase here today but would never shop at this location again.
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May 2020 by Amirah V.
-5 Gardening section is totally neglected, lots of dry and dead plants, no variety, empty shelf. Miguel the one that said was in charge of gardening with bad attitude told me that they were not dead when I questioned why gardening section was in such conditions. So here is a picture of a few so you can judge for tour self
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April 2020 by Gerardo Ruiz
Spectacular service
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March 2020 by Rafael Fernandez
No cashiers working today.Only machines! Hello!!!!
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December 2019 by Reinier P.
I used to come to this Home Depot from 2007-2011 but I moved to a different area and the Home Depot on 49th street was closer to my new place so I started going to that one instead after 2011. Today on 12/05/2019 my dad wanted me to drive him to this Home Depot to buy some plumbing parts and I have to say that this Home Depot sure has changed alot since I last came here in 2011, back in 2011 they only had 1 pickup truck to rent out to customers and a small selection of tools but now it looks like they have all kinds of stuff that you cant rent out, even moving trucks! I guess now their giving U-Haul a run for their money. Back in 2011 all they had around this place was a gas station and a trailer park but now it looks like they have alot of new nearby businesses that have opened up as well.
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August 2019 by TUFFSHED BROWARD
TUFF SHED - The Home Depot - HIALEAH GARDEN - Feel free to contact for any questions or a price quote!
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August 2019 by Fareesha M.
Great location. I am giving this review specifically due to the service given by Eduardo yesterday in the tile department. This young man went above and beyond and made my shopping experience a really great and seamless one. If I could give him 10 stars I would.
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July 2019 by Geraldo Reyes
Friendly, clean, always has what I need. Amazing staff, incredible Export Dept. best you can find
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May 2019 by Sarah P.
I went to this home depot to locate something that the ever busy home depot in Hialeah did not have. Oh my...this place was practically empty, which was a joy for me. A quick trip in and out with fast, efficient helpful staff. One thing that I really appreciated was that three people I asked for advice spoke perfect English which was a relief for me, as at the Hialeah location NOONE ever speaks English.
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April 2019 by L J.
They have really great people ready to help out. For the past three weeks and a little more than, it's been a pleasure to see Carlos from the paint department and get his help. Always guiding us on which types he recommends, and taking it a step further by looking for things that are not at the shelf. He is patient and deals well with the other customers. He is truly a valuable asset to the company. Also thank you to Curtis who had been there for the days that we go back in need of help and Carlos is not there. Honorable mentions: Nilda and Mercy at check out who always leave you with a sweet farewell of the store, or a laugh :)
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February 2019 by Liliam Buenaventura
Muy buena la atencií³n y siempre esta limpia
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July 2018 by Aly K.
Today I spent over 45 minutes waiting for Raí¼l to show up and help cut blinds. Over six calls for assistance-and even after I called the store manager, Raí¼l still took 15 minutes to FINALLY strolled in chit chatting with his buddy and asked if we called for help. I asked if he just clocked in-no. Asked if he heard the calls for assistance and he just looked blankly at me. No apologies-NADA
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December 2017 by Arronda Mosley
Purchased my Christmas
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July 2017 by Julio M.
I purchased a tankless heater here in 2014 and the sales representative assured me that the product had a lifetime warranty and that I could bring it to the location if it ever had an issue for and exchange. Before the 3 year mark the product failed and I had box and receipt came in to make an exchange. I spoke to arlett and she told me that I had to contact the manufacturer for a replacement basically leaving my house with my children without a water heater until they could come take a look at it. I escalated it to jean alvelo who is the manager on duty and he didn't choose to help us either I will never purchase another product at Home Depot I'd rather pay more at Lowe's than have issues like this. I've been a customer for over 20 years and will never come here again.
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February 2017 by Mirtha Luna-Arnold
horrible customer service..You ask a employee for help and they look at you crazy or if not they have from employee to employee..wont go back there at all.