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September 2023 by Brett F.
Ordered September 2nd. It's now September 7th and I haven't even got a notification that it's been shipped. I've emailed. No response. I've called. Answering machine. 0 communication. 0 product. UPDATE: After posting this review, I was called back and got an email that my order was shipped. The company was apologetic and had my order to me the very next day, so I've updated my review to reflect the full experience. Fins are beautiful, by the way, and were a better price than any other place I looked.
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July 2023 by 305element
These guys helped me rigged two of my spearguns on a busy day very patient and let me pick different color power band, as well as the braided line. Very happy.
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July 2023 by Victoria Tubbs
My shop to go! Friendly, dedicated ppl who know how to offer great customer service. 5$ tank fills and always an open ear for dive related questions or concerns.
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October 2022 by Don Atwood
I have purchased numerous items over the years, but my last experience was unpleasant. The order was promised to be shipped in several days, but after a week and half there was no notification. Upon calling, it appeared that the order was basically forgotten (but given another explanation)I needed quick turnaround and feel disappointed.
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October 2022 by Angie Galleno
Great customer service! The owner knows his way around the right equipment for everybody. I will definitely be coming back.
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July 2022 by George Waters
This place is very good, very good selection of products and the service can't be beat.On my first order, some items were not available and Julian did an outstanding job contacting me about this.My second order was fulfilled and delivered to me within just a few days, and I am in Connecticut so this made me very happy.Some of the negative reviews here regarding a lack of correspondence, among other things... had me concerned during my second order but they turned out to be completely unfounded.This will be my go to store when it comes to updating my freediving gear, and also once it comes time to buy a Hawaiian Sling and a second pole spear as I am impressed with the products displayed on their website.Highly recommended !!
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July 2022 by pablo lahoz
I went to this place 2 times and they were great I really recommend everyone that needs anything for diving and are close to them to go check them out they will help you with anything you need
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April 2022 by Tim P.
4/16/2022 I wanted to express my thanks to Scubasworld.com and online store Spearfishingworld.com. Some how I had a feeling due to communication break down with an order I was had. Something got messed up. I was frustrated. Forgetting to it was Easter holiday. At my end no confirmation. This has happened before. Then I thought due to this large amount of info about their company I thought I might have goofed up on the order. My apologies if my email was rude. You see sometimes a good old fashion phone call is required if something is off. They already had my online order on its way. Either PayPal and their system or possibly mine or theirs didn't confirm it shipped or order filled. I talked to one gentleman extremy polite and then Ulises the business manager. Ulises extremely polite found the problem. Sporasub smooth skin dive Sox large where here the next day. These guys are the real deal. Sometimes a phone call is just better business even in a digital world. I want to thank everyone for my order. You guys are awesome, Timothy Pritchard Palmcoast, Florida
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February 2022 by Kate Downe
i wish I had read these reviews before wasting my time and money on this scrupulous company Very bad customer service No responses despite several attempts Paid for express shipping, 2 weeks later my order had still not shipped This place should be shut down
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February 2022 by Julia B.
I do not recommend buying from this company. They gladly took my money but never delivered the goods. Tried contacting them by phone, email and online ticket system with no response! Terrible customer service. I paid for Express shipping...2 weeks later my order was still waiting for delivery. After several failed attempts in contacting this company through their various channels (online ticket system that goes through a different website, Scuba World..?! I finally gave up and contacted my bank to reverse this order. This place reeks of a scam! Buyer beware.
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January 2022 by Robbie Larain
Love the company Love the customer service. Jose did his best to help me find what I need. Very knowledgeable. He was one of the best agent i have ever had to deal with in any company before.Thank You Spearfishing World for what you do
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November 2021 by Carlos Coro
Great shop very knowledgeable staff. Great customer support. These folks ensured I got my gear despite all the challenges facing global commerce at the time of this review. They kept me updated throughout the whole process!
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November 2021 by Rohan Weasley
Firstly let me speak about this stores customers service line. The young man named Jose is of top notch knowledge everything he recommended I had previously researched and know of their value Jose did not just go above to make sure i did indeed get the best or closest to the best since some items were delayed due to Manufacturer or Distribution issues which he made clear and is understandable with current times.Secondly This young man offered to rig a gun for me before shipment which I deem highly professional for any spearfishing shop. High praise for this store for hiring some one of this caliber.Lastly the selection this shop has is unfathomable as I requested items not listed but Jose was able to find and price for me if I wanted to waitOverall amazing site 10/10 will recommend to my buddies
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July 2021 by dan smith
The best dive shop for your spearfishing needs.
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July 2021 by BRAGO ACE
One of the best customer service helps ive had from any dive shop, Jose from the warehouse knew exactly what I needed for my Beuchat Speargun. Appreciate what these guys do.
