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December 2023 by Jesse G
The radiator is super cheap and leaked from the transmission cooler line after the installation. Instead of the company just sending me the fitting to replace the one that was leaking they made me take the radiator back out. Customer service was very unprofessional and rude about the entire situation. The customer service blamed me saying if it was "over-tightened" then it would strip. THE FITTING IS PRE-INSTALLED ON THE RADIATOR FROM THE MANUFACTURER. I never touched the fitting. Again, terrible company that is why I'm writing the review.
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July 2023 by Djway15 Dj
Customer service is great, great price , and fast delivery i run a business eccentric automotive and they never disappoint, highly recommend them for anyone looking for a great price and service, thank you guys at sunbelt
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December 2022 by jacob lekhram
Top quality best price... fastest shipping I have ever had.. great customer service
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February 2022 by Phillip Harris
Terrible service. Received the wrong part. Then received a damaged part. Wouldn't replace the damaged item. Made we wait until the item was returned. Won't send a replacement, only a refund. Still waiting on a refund. This process has taken nearly 3 weeks and still hasn't been fixed. I've called them everyday this week and haven't gotten an answer as to why this is taking so long. Was told yesterday that I would receive a refund today but I still haven't. Now they aren't even answering my phone calls. DO NOT ORDER anything from this company. So far I have been 3 weeks without my car. 3 weeks and counting.
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August 2021 by Lola Luv Reign
From start to finish this company is flawless! I have been so happy to write this review. I ordered online received the parts within 5 days. Packaged well. One of the parts was used therefore went in person to return it. I returned the part in it's original box. The company store front was easy to find, clean, fast Service and great staff. They offered water for Free! Looked up the receipt from the bar on the box. Received the refund within 24 hours.
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June 2021 by Miami Tee
From start to finish this company is flawless! I have been so happy to write this review. I ordered online received the parts within 5 days. Packaged well. One of the parts was used therefore went in person to return it. I returned the part in it's original box. The company store front was easy to find, clean, fast Service and great staff. They offered water for Free! Looked up the receipt from the bar on the box. Received the refund within 24 hours.
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June 2021 by Chris Alguino
In my 10 years of doing mechanics, Sunbelt Radiators is the only place I’ve literally had 0 issues with. Best customer service, best prices, best inventory for radiators, condensers, fans, intercoolers, etc. Go to Sunbelt Radiators!
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June 2021 by Javer Cas
Best prices on radiators anywhere really nice guys great service
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May 2021 by George Jarboe
This has to be one of the best places I've ever ordered from. I ordered a condenser that was delivered quickly. Unfortunately UPS was not so gentle with the package. It arrived in a busted up box and had been bent badly. I contacted Sunbelt Radiators and emailed them a picture of the box. They said they would replace it at no charge and apologized for my inconvenience. The next day a new condenser arrived in much better condition. The product worked perfectly. Although this was the fault of the shipper and not them, they quickly made it right. I would recommend them to everyone. Thank you Sunbelt
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May 2021 by diego montilla
Great customer service ask for george very efficient got my parts very fast and very kind awesome customer service from him and his team thanks guys will defitnetly be back
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May 2021 by Rick Stewart
Great service and the best cooling parts in town. They also have experts with great knowledge on what their selling
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April 2021 by shivanie jadoo
Sunbelt Auto Parts has quite the staff. They are very pleasant and knowledgeable about their products. I was able to get quality service at the best price available. I will most definitely be going back to Sunbelt Auto Part for service again. Thank you for the great service Sunbelt!
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April 2021 by Michael Peters
Great customer service. They always have the right parts for any foreign and domestic vehicle. Ive been using sunbelt radiators and fans for year and never had any issues. I've recommended Sunbelt Radiator to everyone i know..
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April 2021 by Jean Paul
Very professional, knowledgeable, patient, and helpful. These guys know their stuff and are willing to help. Thanks Sunbelt Auto Parts
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January 2021 by Marshall Holder
It seems that most of the reviews here are positive. This is surprising to me, but i'm glad they didn't have to go through the same things I went through with this company. I've had a very stressful experience, starting with the defective radiator they sold me. The radiator I received had a overtightened drain plug which was broken inside the housing. I contacted Sunbelt Radiators hoping to get a replacement. They advised me that the manufacturer would not grant a refund for the product because they claimed that the drain plug was tightened to spec (although they could not prove this). They went ahead and processed the refund anyways for the radiator themselves apart from the manufacturer warranty. I was told I would receive a refund within 4 business days. This was not true, I waited almost two weeks before I decided it was probably better for me to open a dispute on eBay because the purchase was made there and they had not followed through with their promise of 4 business days. Once I opened the dispute it was an issue for them and they told me I must close the dispute immediately in order for them to be able to process the refund. Once I had done so their response was "no we are not processing a refund for this because eBay has sided in our favour" (There was no evidence of anything provided, they won the dispute because I closed it, as I was instructed to, by them). Not only am I left with a broken radiator but my car cannot start or drive because i have no cooling system anymore, the original rad was thrown out and now my budget for this repair has been spent at Sunbelt Radiators and I am left with nothing. The service I received was unprofessional, deceitful and very stressful, I spent hours on the phone with Sunbelt and eBay and I have lost all respect for this company. I advise anybody that purchases products from here to be very mindful in trusting any of these employees when it comes to warranties and disputes. They lied to me in order to save themselves $70, even if it looks bad on the company. They do not care, they are not professional in their work. I would like to add that they could not even tell me the specifications of the broken piece in order for me to try to find a cheap fix somewhere in the meantime. They know nothing about these products, they do not make them, they are just a poorly run shipping facility.
