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February 2024 by G Lima
Most efficient UPS store!! I drive extra to go to this one
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February 2024 by Gisela Rodriguez
I would like to highlight outstanding above and beyond customer service and support provided today by store associate PedroI came in with a large size luggage that required special packaging, Pedro went out of his way to help find a solution in a very creative wayCustomer service in this location is always great but today was just outstandingPedro thx and keep up the great work
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January 2024 by Lili Perez
The attention of the employee Matthew says his name is something like this, a guy, small size, black hair, white;; It's horrible how he treated me, he couldn't wait a minute for me to look for my QR code since it was my first time returning and I didn't know, he instantly passed me on to another person in line, he treated me very very rudely, telling me to give him the code, what was it? He wanted to do it, please, that can't happen, they can't mistreat customers like that, and after that he laughed in my face and told me that he was going to serve him whenever he wanted, that he was in charge there. I don't know if he's a manager or something like that.
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December 2023 by Alvany Freitez Quintana
The employees are very attentive and friendly. thanks for your help
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December 2023 by Richard Armstrong
Very fast service, and professional treat
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October 2023 by Martha padilla
I have never had a problem shipping or returned an item.
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August 2023 by Jose Perez
The person that took care of me when dropping off the package said they do not issue receipts, all other UPS stores I have visits give you a receipt when shipping the package under your personal account. Very UnprofessionalThe receipt is given so that you know which store you shipped from for your records. Will never visit this store again, seems they have other intentions with your packages. ?
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July 2023 by Graciela Urdaneta de Nava
The guys are amazing and very helpful. Service was quick. Pedro, Misael and Matthew did a great job.
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July 2023 by Yarnelis Rodriguez
Highly recommended, amazing team and customer service.
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June 2023 by Nury Perez
This is by far the WORST UPS store anyone can ever visit. The staff is very unprofessional, their customer service etiquette is non desirable. It is obviously independently owned and unfortunately it represents the UPS brand shamefully. Never have I gone here and its been a positive experience.
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June 2023 by Nicholas “Nick” Jacobs
No one answers the phone when calling to ensure they are open. After rushing through traffic, I arrived in store at 659pm after driving 20 minutes to be told there closed. Still 7 people in line and door is unlocked.Customer service and intent to do business is extremely poor. Your employees should not be turning away business during business hours. I certainly will be taking my business to alternative ups and I will direct anyone I know not to use this establishment. Time is most valuable commodity a person has and your employees wrongly wasted mine.
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April 2023 by Claudia Burdette
There’s a guy named Matthew. He was helping me with device return for AT&T. He’s a really nice person. ?
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December 2022 by Daniela Rabago
This store always has a line and only one person attending customers. Doing something as easy as dropping a package takes forever.
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December 2022 by Nuhad Elchama
Best ups service and stuff personal I highly recommend ❣️❣️❣️
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October 2022 by Yesi Rivas
I sell online and use this particular location to drop off my packages (I’ve been doing this for the last 2 years) because the post office of far from me. I completely understand that they do not give you a receipt and that they are not responsible if my package is lost.I went into the store on 10/12 around 10:30am to drop off a package. The employee was very dry and rude. No greeting, no smile. When I told him that I was dropping off the package he immediately asked what’s in the package.. In the two years that I’ve been dropping off the package has anyone asked me what was in the package. He then proceeds to tell me. “I can’t give you a receipt and we are not responsible” with an attitude. He then turns and walks to the back. Every time I encounter this employee it’s the same thing. I’ve had enough and decided to put in a review. I don’t know his name but if you pull up video you can see who the employee is. UPS store please do better when selecting your employees has they are a lasting image for your brand. I will continue to come here because I have no other choice I have a business to run.Thank you
