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January 2024 by Daniela Bermudez
Terrible service, I couldn't even try on a pair of shoes because none of the saleswomen could help me, one at the door looking out and the other never helped me. PATHETICAL CUSTOMER SERVICE
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January 2024 by Kenny McLawrence
Excellent ?
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November 2023 by Carmen Cuervo
A place where you can find what you need.. very good customer service and good prices. Thank you for everything. May God bless you always. Amen.
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October 2023 by Mari2000
I ordered online a pair of shoes and matching clutch on Set 14th and paid express shipping $25. Estimated delivery was 18th of Sept. It is 20th of Sept and the package is still not picked up. It shows it was packed at alocation in Hialeah. All costumer service numbers dont work. The chat is with automated robot that keeps sending me to my order page. It is the worst experience ever! It is my first order of Aldo shoes online although I own many of their shoes bought from all over the world. But I can tell you never again! They lost a costumer. Many shoes companies have the same product with extraordinary service. I have no clue when my order will be sent, i also dont need the shoes anymore and on Sept 30th I am leaving Miami. Aldo, you dissapointed me very very very much!
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July 2023 by Juju El Fikri
Worst attitude and customer service I have seen in my life. The girl at the register speaks with the utmost disrespect. It seems other customers have the same issue. Shame on Aldo and the store manager. Find a better representative to face your clients and customers. I hope this lady gets fired!!Aldo company please take note and make a change! This reflects very badly onto you!
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June 2023 by Juju Delbani
Worst attitude and customer service I have seen in my life. The girl at the register speaks with the utmost disrespect. It seems other customers have the same issue. Shame on Aldo and the store manager. Find a better representative to face your clients and customers. I hope this lady gets fired!!Aldo company please take note and make a change! This reflects very badly onto you!
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May 2023 by Ibet Gonzalez
Terrible customer service from a specific employee who refused to give her name. This employee has no absolute interest in her company selling its products, she is not properly trained to interact with customers and make their stay in the store pleasant . extremely rude. I have tried to contact the manager of that store and it has been impossible. They don't answer the phone.
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May 2023 by shrees Smith
Great styles that are unique
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February 2023 by Besarda B
worst company ever. dont buy online. i was supposed to receive them by friday. havent receive it yet. i called and i was told i cant do nothing about it. the agent suggested i cancel it and you can go pick it up at the store. the store is in a different state.also the actual store barely has any models, that was the reason i ordered online. so dissapointed. i also offered to pay extra to get them fast, the agent gave me the store phone number to see why is this happening and they didnt pick up!
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September 2022 by Melisa Ruiz
My favorite place?
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January 2022 by Dixie Pena
My experience has always been great,sales clerks are always ready and willing to help ,and today I was so pleasantly surprised to see the manager of the store ,approaching an employee who is very young and was crying because her mom was sick .The young manager,Isabella was very empathic and told her to have some time so she could recover ,and she even hugged her ,during times of Coronavirus offering someone support is valuable,this young manager deserves recognition,great customer service and on top of that a great manager at a young age!
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December 2021 by Jose Santiago
Excellent customer service employee was amazing the manager was on point and friendly will be my store to go
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December 2021 by Greizy Alfonso
My personal experience was terrible. On this store located at Westland Mall the store manager was disrespectful and the customer service she offer was not as good as the stores shoe. She need to learn how to work with customer that expend money on the store.
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September 2021 by Frank Fernandez
Dirty worn shoes... had to order online because this store only had worn shoes and I received OLD DIRTY GLUEY SHOES... DIAMOND FALLING.. AND THEY ARE WOREN.... WAIT LOOK AT WRAPPING HOW WRINKLED IT CAME... IM RETURNING ALL MY SHOES ASAP... won’t credit me anything after they RUINED MY WEDDING IS TO SUE THEM..
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September 2021 by Rommel Rodd
Very polite ladies
