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February 2024 by Jorge Martinez
I am Jorge Martinez, I am 100% satisfied with the doctors' service.
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February 2024 by Margarita Xarpell
Great doctors and excellent service! They always explain ❤️
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January 2024 by yulith
the only thing that saves this location are the lovely ladies that work in the front. nurses and providers are very passive aggressive towards you and really made me feel i was not a good pet owner because i decline an OTC med or something that is too expensive at the time. i have been here 3 times without a decent experience to remember due to some (not all) providers’ hostility. recent visit with Dr Juan Carlos Santandreu who seemed more like a sales rep for expensive alternatives rather than a pet vet, did not show any kind of interest in my dog at the appt and HARDLY touched him. sarcastic individual. hialeah is the closest banfield to me and i would rather keep going to doral/pinecrest locations as they treat BOTH pet and owner with kindness and respect ??
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January 2024 by yanixa Gonzalez
Super grateful, My baby is super great.Thanks Banfield Hospital, Thanks Dr. Lorente
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January 2024 by Claudia Rodríguez
The best banfield hospital! Me and my cats love it here! 100% recommended
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January 2024 by Lauren Hernandez
I have always been very satisfied with Banfield and their services. They really do prioritize the care of your pet and treat them as if they were their own. I have brought all of my fur babies, and will keep on bringing them here
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January 2024 by Rocio Martinez
Very good vets and service. They take care of my dogs very well. No complaints
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January 2024 by Zen Music Zone
The service was incredible and I feel like a home thank you
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January 2024 by Anabela Bustamante
Very sad with that place, I lasted a long time there and I always thought that they wanted the best for my dog but that is not the case and especially with a veterinarian who has a very unpleasant tone and a very bad response to the parents of the animals, he seems to have no heart and see more how many dollars you can get from the person than the true health of the dog, I think that every medical profession should be a little more human, the girls, the nurses are a love of people but really that veterinarian that makes you think Which is good, I should take another profession, my dog almost killed me with so much medication and little solution for her. My advice is not to get carried away or take your money if you see that your animals are not improving, look for another option before it's too late.
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January 2024 by Angie Acosta
Dr. Garcia was amazing with my little fur baby ?
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December 2023 by Dailys Santos
Doctors and staff members are very kind and loving, I feel my doggies are in good hands when I get there.
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August 2023 by Maria Suarez
I used Banfield pet hospital services since 2016 with my previous dog and also recommended to a lot of friends. Now my daughter had a new pet and by my suggestion we enrolled her (the dog) in this office for a plan. But now that we required a vet service today I get in shock for the UNPROFESSIONAL way Dr Juan Carlos Santandreu treat our dog , showing only more concern for the money that for the real needs of our pet. He showed more interest in trying to convince us to opt for very expensive services or to buy medicines only from the pharmaceutical companies he recommended. We had to insist on numerous occasions for the prescription and he even dared to leave the office and make mocking comments and he did not come back and only sent his assistant who finished serving us very kindly, as we would have wanted from the beginning. With the prestige and respect that Banfield pet hospital has always had, I believe that doctors who act like this do more harm than good and drive away regular clients or potential clients for the future. Our pets should not be treated only as numbers or form of income, they deserve much more.
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June 2023 by Rolando Linares
Everything is good except nobody tell me I have a contract for one year, I know is on the paperwork I signed but they should be let you know verbal, believe me nobody have time for check what you sing
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May 2023 by franklin gutierrez
I highly recommend this location. Dr. Lorentes has been very professional and dedicated on my dog’s treatment. Max always count with them, no matter the day or time I always receive a call back for him. Thanks Banfield and Dr. Lorentes.
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May 2023 by Talia Zada
Very helpful and respectful staff. It’s my first time coming to Banfield Pet Hospital and very satisfied with their services and hospitality. I brought my elderly Maltese in for a check up and they were very helpful and communicated everything with me. Excellent care.
