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February 2024 by George M.
Nope! This place sucks Earlier when I said everything takes forever I was underselling it. It takes forever ever and then a little bit more
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November 2023 by Eleazar C.
This is one of the worst branches of Bank of America I have ever visited. The staff and the manager at this location are extremely incompetent and unable to make a decisions without dumbfoundedly looking at one another. It is not on the customer, if a phone number was listed as a home phone and not a cell phone when that information was updated by the bank. To tell the customer that we can't complete your request for a cashiers check after identifying all forms of ID but can't send a pin happens to be the most preposterous thing I've ever heard. Then proceeding to say I had to wait in the 45 min lobby just to get someone to change my phone number from home to mobile. --------------- To prove my point, I went to the Bank of America in Sunrise. The teller changed all of my information and completed my transaction with no issue or hesitation, with out me telling them my previous experience. The Bank of America in Hialeah needs to restructure their personnel at this branch because all of them are incompetent individuals.
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August 2021 by Google user
First time going, the Woman was amazing. Worked out my problem. The second time. No sense. ?
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May 2021 by Nicanor Ramos Ullola
First time going, the Woman was amazing. Worked out my problem. The second time. No sense. ?
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February 2019 by Cristian C.
Horrible!!! Only two people at anytime of the day and they work really slow!! They don't even have a commercial line!! If you are coming here make sure you come with lots of time to waste!!
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February 2019 by Cynthia C.
Do not come inside to use this bank!!! Tellers are very few maybe two or three at any given time and move slower than molasses. It is like this every time I have been here. We even removed our accounts from here. I came in to ask a quick question and was told to talk to a teller and now I'm in waiting hell.
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July 2018 by Marilu F.
Typically when I go to this Bank of America, I go through the drive-thru ATM. I can't fathom how many times I've gone through there throughout the years. They have many drive-they ATMs, plus the two or three walk-up ones. Needless to say, I've never had a need to go inside until recently. See, I needed some paperwork completed and I needed a client associate to help me. Hence, I went in, made the line, and was attended. Everything was relatively quick and painless. That and I was shocked at how big the bank was inside, especially when you consider this is in Hialeah of all places. All in all, very pleased with the professionalism of this branch; I'll continue using them for my banking needs.
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January 2017 by Alice Viloria
Atm nuevos
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December 2016 by Mya's DIYS
I don't know.... ☺
