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December 2024 by JOHN JAIRO OROZCO LOPEZ
I went to the bank due to a problem with the payment for my GYM, they did NOT assist me, they simply sent me to solve my problem online
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December 2024 by Luis Mancina
Don’t you love when you walk into a place and ask an account manager a simple question and they look at you and with their face say, “Why are you bothering me?” Pathetic excuse for customer service.
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August 2024 by Roberto Gomez Galano
They had a lack of respect for me that now they attend to it and they tell you in a minute and I've been waiting for a while and they pass others in front I don't know I recommend it to anyone I'll even change banks due to the lack of respect the morning wasted
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May 2024 by SJ
I went to make a bank account without an appointment, a blonde lady helped me and told me that I couldn't do it without an appointment because they were full and that was empty there, they should look at the cameras and make them work a little more, I went to truist and the manager there told me He treated me very well, he helped me by doing his job because you are not supposed to let the clients go, what a lack of respect in my life I return
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May 2024 by Ismaray
Very bad service ? they do not have staff hours here they tell you that the appointment is for 3 and it is 4:30 and they do not attend to you
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May 2024 by Melani
Very friendly and competent employees.
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April 2024 by Lesvia Pérez Mantilla
I went to the place to open an account and it could not be done, in addition to requesting the appointment it is only online, apparently the employees of the place are so busy that they cannot schedule the appointment in person, the advertising is misleading, they say that you can make the appointment in person and it is not true, I really left very dissatisfied with the service, such a large place and there is practically no staff to serve.
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March 2024 by Walter Martínez Suárez
The drive-thru ATMs are almost never working well, they should be updated. ?
The ATMs at the drive are almost never good, they should be updated
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January 2024 by Barbara Corvo
I have been waiting for more than 45 minutes to be attended to, and the girl who is supposed to attend to me, is talking very relaxed without caring that I, who have been a customer for more than 13 years, have been waiting, she told me, sit down and here I am waiting, the truth is. The treatment of customers in this Bank has changed a lot, what a shame. No wonder they have 2.1 reviews on the internet, what a shame.
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December 2023 by Antonio Romero
Every time I visit this branch Only one person is working as cashier, this is very bad customer service. Unfortunately is the only Chase Branch near by.
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November 2023 by Amaury Fernandez Zayas
Fast and no line for service.
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October 2023 by Lázaro Anier Martínez Rodríguez
Excellent care
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June 2023 by Enrique García
The attention was excellent. The ladies who assisted me answered all my questions and concerns.
Excellent
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June 2023 by Isabel Moreno
The worst service, it takes a while for them to serve you, and when they finally do, they tell you to go to another branch because there is no space here... Hellooo, it's my money that I'm going to give you to save, I'm a customer... There should be more empathy .
I do not recommend it.
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April 2023 by Gisel Barrios
I went twice to open a business account. The first time the manager told me that is not staff to help me. I went on Saturday again because is walk-in according to her. They told me that they only have one banker and booked the whole day. Unbelievable, they only have appointments in a few days.
