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February 2025 by Yenly Hernandez
The baddest pharmacy there is, I went to look for a Medication for my daughter who was vomiting and they had just sent me the confirmation and when I arrived the lady at the cashier treated us very badly and said at 1:30 it closes and doesn't open until 2 please hire more staff at the pharmacy so that the customer arrives with their urgency because the medications are urgent, not a luxury, they can take their medicine without setbacks or bad actions
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February 2025 by Annie Marina Perez Albuerne
I just had an unpleasant experience in the perfumery part. I made a purchase of 2 perfumes, lady million and agua di gio. The lady who served me at the time was pleasant, she asked me which agua di gio I wanted, the 85 dollar one or the 119 one, I told her to give me the large one thinking that it was the same version that was on display, but When I get home and open the perfume I realize that it was not the one I wanted. I immediately returned to the store, it didn't take long because I live very close to the store. When I arrived and spoke to the same cashier, the situation changed completely, she almost left me talking alone in the hallway until she found the person in charge at that moment, another lady who introduced herself as the manager, whether she was or not, no. I know this because how do I know, but it was a woman with shoulder-length red hair who worked today, Saturday, February 1, 2025. When I tried to explain the situation to “the manager” again, she practically wouldn't let me speak and I swear she wanted me to stay with her. the other perfume claiming I had to know that that was the perfume and the other EAU de toilette. I asked them how come I, as a customer, had to know that, that they know that as store workers, and if the perfume is not on display, I assume that the largest one is the same version that is on display, because sometimes All of these, the cashier who helped me didn't let me know, maybe she didn't know either 🤔. “The manager” treated me in a very bad way and I told her that I no longer wanted to talk to her that I wanted someone above her to talk to, obviously the bosses don't work on the weekend so she wasn't there. After talking to someone on the phone for a while, he agreed to give me a refund since he was going to do me a favor because that was a loss for the store, the lady's exact words. In short, a very unpleasant moment with very bad treatment that I do not recommend going to and if you are going to buy, ask carefully what you want to buy in terms of perfumes because the cashiers expect you to be an expert in perfumery and from the box you know what type of perfume it is. Now I just have to wait for the refund money to be returned to me through the bank. I hope so
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February 2025 by Carlos Gonzalez
Today I visited this Navarro by mistake, they have the worst customer service, you can't find the products where they should be and you ask the saleswoman and they give you a bad answer. I DO NOT RECOMMEND THAT YOU VISIT THIS NAVARRO.
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November 2024 by Mercedes Perez
Efficient and good service. Little staff. Good parking
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September 2024 by pedro anton
Good and nice people
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June 2024 by Cesar Sanz
This Navarro location the pharmacy staff seems to be lost and disorganized at all times.
Pharmacist (female) has a defensive and rude attitude.
Lines are always long and only one staff member looking for the medication and processing the charge.
On June 3rd I attempted to contact the pharmacy and they answered the call and hang up.
I had to call about 8 times until finally someone responded.
The service at this location is getting worst and worst by day.
CVS needs to finally do something with this location and the training of these pharmacy staff.
They need a whole new team wanting to work and give true customer service!
This is unacceptable!
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May 2024 by Leisa Barcelo
Calling the pharmacy all morning, they pick up the phone and hang up, calling the store in general to help me and ext 532 answers the call and hangs up, it is a lack of respect and customer service, it is insulting.
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April 2024 by Maydene
It's a shame that there are no longer sincere people, much less professional ones. And every day the attention given to patients will become worse. My opinion * The work is terrible. No one has to be mistreated, because the Laws Exist.?.
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March 2024 by anabel arencibia
The workers at this location are very attentive.
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March 2024 by norma de la caridad denis martin
Terrible attention from all the pharmacy staff, they are arrogant, they are not supportive or empathetic with the people who arrive in need of their services, today I arrived with my 92-year-old mother who had just left the hospital after 10 days of admission and needed an antibiotic to continue the treatment at home, it was 5.34 pm and just as if I was asking him for a beer he told me I can't receive the prescription because we closed at 7.00 pm and he wasn't even moved by the situation that I was presenting to him, I don't recommend it to anyone This pharmacy and this is not the only time I have received mistreatment.
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March 2024 by Dayana Napoles
The pharmacy is a problem, it is always the same delay when you go, I don't understand why if there are two cash registers they only serve one, the truth is you go there because you need the medications.
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January 2024 by Lebys Leticia
Very happy with your treatment and efficiency, I thank you very much. Happy to live nearby and visit them frequently.
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September 2023 by Vivian Bringas
My experience at the place in person has always been good. I give it one star because on two occasions they contacted me directly with the Pharmacy Department, they told me to wait a moment and the moment extended for more than 15 minutes without a response oh attention.
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June 2023 by Silvia Lemus
(Translated by Google) The products have much cheaper prices in the stands and when the customer is going to pay they tell him that this is not the price. They are not pending to update them. The store is not tidy(Original)Los productos tienen precios en los stand mucho más económicos y cuando el cliente va a pagar le dicen que ese no es el precio. No están pendientes de actualizarlos. La tienda no está ordenada
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March 2023 by Luisa Ramos
The worst and it is in relation to the pharmacy and more so with someone who justifies everything...in fact I will never be your patient again.
