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December 2024 by Debra Cunningham
We had an “air condition” problem, so we thought. We went to Eagle Overhauling to get an estimate to correct the situation. We went to the office to get directed to the repair shop and to see if the owner was still there. To our surprise Jorge was still there. We were directed to the repair shop, before could stop the car fully we were setup for a diagnostic assessment by Bailey.
This young man was kind respectful and helpful. After working for a few minutes; he called another man to help since other customers pulled up for service. The end result was, we would have to seek another kind of repair at an auto electric shop which resolved the problem.
This young man dealt with us honestly.(rare today) We appreciated how we were treated and the problem was resolved.
He is 3rd generation in this industry.
All we can say is”ask for Bailey.” Btw, we have been coming here for over 30 years and the service is still good. Thank you Eagle Overhauling!
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December 2024 by Steven Rosales
This team is completely amazing, my 1991 Land Rover they treated like a princess with lots of love very professional! I recommend this place for all your Ac needs!! A+
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November 2024 by Stephanie Delvalle
I had an incredible experience with Eagle Overhauling. I went yesterday as I had no cooling in my car, and they immediately addressed me and my problem within 20 minutes of being there. After that, I scheduled to bring in my car the next morning. I dropped off my car at 8:30am and it was ready before 10am! This was very fast for the service I received. They held my car until I could come pick it up, and the checkout was an easy transaction. I would highly recommend Eagle Overhauling to all!
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November 2024 by Jose Villamizar
Very bad service and the few staff are rude and do not care about the customer's time, the place is very dirty and neglected, in short, there is a lack of order. I preferred to leave
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November 2024 by Thurman M
Laurie was a great help and also provided very professional help.
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October 2024 by Javier Gamboa
Good care and advice
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September 2024 by Luis Marmolejo
Excellent service and convenient
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September 2024 by Alan Samuels
2nd time I've used
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September 2024 by Robert Gonzalez
Went for an AC checkup and BAILEY was EXCELLENT !! and Over the TOP !!! he explained WELL my JEEP prognosis and the steps as to how to correct it; The ENTIRE STAFF deserves a GOLD STAR; MUCH THANKS - I'm going to Recommend this place
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September 2024 by Omar Martínez Sicilia
Very bad customer service, they disrespected an older lady. Mechanics work with a lack of ethics and professionalism. In short, a place where I never plan to visit again, much less recommend.
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August 2024 by David Carradine
We have been using them for years to repair lines for our high end car restoration shop. Today I had to take a customers car into the Service side and it was the biggest mistake. Every single employee in service is extremely RUDE, LAZY and have zero customer service skills. They are all just standing there and tell everyone that shows up to take a number. In the hour and half I stood there they did not call a single number. Just worked on the cars that were already there. The employees just stand around playing on their cellphones. I witnessed the manager lie in front of my face to a female customer about the repair on her car. I know he was lying to the female customer as I am an ASE Master Technician with 30 years of experience and Certified by Porsche, Ferrari and BMW. This Place is a COMPLETE RIP OFF. STAY AWAY. in the time I was standing there I witnessed 6 other people show up get a number get treated horribly by the staff when they asked simple questions and they just left. WORST SHOP I HAVE EVER SEEN I ALL OF MIAMI.
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August 2024 by PoopyMan287 Rey
Horrible Customer Service
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August 2024 by angel
TREMENDOUS VERY KIND PEOPLE
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August 2024 by Yanis Cruz
No customer service whatsoever. Wait over 2 hours, plenty of employees seating around with no work been done. Sad a business since 1976 has such a bad customer service
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August 2024 by Normandi Avila
I can tell you the worst about this place, bad service, more break and lunch times than what they work, it means losing a whole day to be served, I don't recommend it, the workers have no reason to work, honestly, the owners should put their children in in this business
